Moving beyond legacy Nuance IVR? Edesy offers modern conversational AI with faster deployment and better economics.
AI Technology
Deployment
Conversations
Indian Languages
Feature-by-feature comparison
| Feature | Edesy | Nuance |
|---|---|---|
| Technology | Modern AI/LLM | Legacy + AI |
| Deployment | Cloud, days | Complex, months |
| Indian Languages | 22 languages | Enterprise support |
| Pricing | Per-minute | Enterprise licensing |
| Healthcare Expertise | Growing | Established leader |
| Conversational AI | LLM-powered | Traditional + AI |
Key reasons to choose Edesy
LLM-powered AI vs legacy speech recognition.
No complex on-premise infrastructure needed.
Days/weeks vs months of enterprise deployment.
Per-minute pricing vs enterprise contracts.
Natural dialogue, not menu-driven IVR.
22 Indian languages with native voices.
Real experiences
"Switching to Edesy simplified our voice AI operations significantly. Better results, faster deployment."
Modern AI Technology
Enterprise
CTO
"The Indian language support and local team made all the difference for our operations."
22 Indian Languages
Retail
Ops Lead
Common questions
For conversational voice AI, yes. Edesy offers modern LLM-powered conversations vs Nuance's traditional speech recognition. For healthcare-specific needs, evaluate both.
Nuance has deep healthcare expertise (Dragon Medical, etc.). For healthcare voice AI specifically, both work. For general conversational AI, Edesy's modern approach is often preferred.
Edesy uses GPT-4, Gemini, and modern LLMs for natural conversations. Nuance uses traditional NLU with AI additions. For conversational use cases, Edesy's approach is more natural.
Many organizations run Nuance IVR alongside modern conversational AI. Edesy can handle new use cases while legacy IVR continues for specific workflows.
See how Edesy compares
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
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Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
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Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
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Open in DriveBest AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives