Kashmiri Customer Service Agent

A Kashmiri customer service agent is an AI that handles customer support calls in Kashmiri (Koshur). It answers product queries, resolves complaints, processes returns, and handles common support requests for 7M+ Kashmiri-speaking customers across the Kashmir Valley - without human intervention.

Yes! Our Kashmiri customer service agent is trained to handle frustrated customers with empathy and patience. It uses culturally appropriate Kashmiri responses, acknowledges concerns respectfully, and de-escalates situations professionally - understanding the local communication style.

Absolutely! Our Kashmiri customer service agent integrates with popular CRMs - Zoho, Freshdesk, Salesforce, and more. It creates tickets, updates customer records, and logs all interactions automatically, supporting businesses across Kashmir.

Yes! Our AI understands and responds to Kashmiri naturally, including code-switching with Urdu and Hindi that is common in Kashmir Valley conversations. Whether customers speak pure Kashmiri or mix languages, the agent handles it seamlessly.

It handles: booking status, product info, returns/refunds, billing queries, account issues, reservation changes, tourism inquiries, handicraft orders, feedback collection, and FAQs. You can customize it for your specific Kashmir-based business needs.

When the AI encounters complex issues it can't resolve, it seamlessly transfers to a human agent with full context. The customer doesn't repeat their issue, and your team gets complete conversation history in both Kashmiri and translated formats.