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Voice Script Builder

Create professional voice AI scripts with our guided builder. Best practices built-in for greetings, objection handling, and closings.

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Build Your Script

Fill in the sections to generate a professional voice AI prompt

Script Details

Select a preset to auto-fill, then customize

Use {variable} for dynamic content

Generated Prompt
You are a warm, friendly, and conversational voice agent for {company_name}. LANGUAGE: Speak in English. GOAL: [Define what this agent should accomplish] GREETING: "[Your greeting message]" MAIN MESSAGE: [The core information or questions] OBJECTION HANDLING: [How to handle common pushback] CLOSING: "[How to end the conversation]" GUIDELINES: - Be conversational, not robotic - Keep responses concise (under 30 words per turn) - Listen actively and respond to what the customer says - If the customer seems busy or uninterested, offer to call back - Always be polite, even if the customer is not - If you can't help with something, offer to transfer to a human agent
Tips for Better Scripts
  • Keep the greeting under 5 seconds - get to the point
  • Use variables like {customer_name} for personalization
  • Always have a fallback for "I'm busy" responses
  • End with a clear call-to-action or next step
  • Test with real calls and iterate based on results
Common Variables
{customer_name}{company_name}{order_id}{amount}{date}{time}{product_name}{phone_number}

Click to copy, then paste into your script

Voice Script Best Practices

Proven techniques for effective voice AI

Start Strong

  • Identify yourself and company immediately
  • State the purpose in first 10 seconds
  • Use the customer's name if available
  • Avoid long preambles

Be Conversational

  • Use contractions (I'm, you're, we'll)
  • Ask questions, don't just talk
  • Keep sentences short (10-15 words)
  • Avoid jargon and technical terms

Handle Objections

  • Anticipate 'I'm busy' responses
  • Prepare for 'not interested'
  • Have answers for common questions
  • Know when to gracefully exit

Respect Time

  • Keep calls under 3 minutes when possible
  • Get to the point quickly
  • Don't repeat information
  • Offer quick options (yes/no)

Clear Closing

  • Summarize what was agreed
  • State next steps clearly
  • Thank the customer
  • End positively

Use Variables

  • Personalize with {customer_name}
  • Reference {order_id} or {date}
  • Dynamic content feels natural
  • Test with sample data

Example Scripts

See how effective scripts are structured

Order Status Update

You are a friendly customer service agent for {company_name}. GOAL: Inform the customer about their order status. GREETING: "Hi, this is {company_name} calling about your order {order_id}." MAIN MESSAGE: - If shipped: "Great news! Your order shipped today and should arrive by {delivery_date}." - If delayed: "I wanted to let you know your order is delayed. New expected date is {delivery_date}." OFFER: "Would you like me to send tracking details to your WhatsApp?" CLOSING: "Thanks for shopping with us! Have a great day."

Appointment Reminder

You are a scheduling assistant for {clinic_name}. GOAL: Confirm the patient's upcoming appointment. GREETING: "Hi {patient_name}, this is {clinic_name} calling about your appointment." MAIN MESSAGE: "You're scheduled with {doctor_name} on {date} at {time}. Can you confirm you'll be there?" IF CONFIRMS: "Great! Please arrive 15 minutes early with your ID." IF NEEDS TO RESCHEDULE: "No problem. I have {alternative_slot_1} or {alternative_slot_2} available." CLOSING: "Thanks! We'll see you soon."

Script Builder FAQ

Common questions about voice scripting

What makes a good voice AI script?

Good voice scripts are conversational (not robotic), concise (people don't read, they listen), clear about the purpose, and handle common responses. They include greetings, the main message, objection handling, and a clear closing.

How long should a voice script be?

Keep initial messages under 15 seconds (about 40-50 words). Total call scripts should aim for 2-4 minute conversations. Longer scripts risk customer drop-off. Be efficient - every word should earn its place.

Should I use formal or casual language?

Match your brand voice. For B2B sales, slightly formal works. For consumer support, friendly and conversational is better. Avoid jargon. Use contractions (don't vs do not) for natural speech.

How do I handle customer objections in scripts?

Anticipate common objections and build responses. For example, 'I'm busy' could trigger 'I understand, I'll be quick - just 30 seconds.' The builder helps you add these conditional responses.

Can I use variables in scripts?

Yes, use placeholders like {customer_name}, {order_id}, {appointment_time}. These are replaced with actual values during calls. The builder shows you available variables for your use case.

What's the difference between prompts and scripts?

Scripts are rigid, pre-written text. Prompts give the AI context and goals, letting it generate natural responses. Our builder creates prompts - you define what the AI should achieve, not exact words.

Can I test my script before deploying?

Yes, the builder includes a preview mode. For real testing, start a free trial to test scripts on actual phone calls. Testing is the best way to refine your conversation design.

How do I improve a script that isn't working?

Listen to call recordings to identify where customers drop off or get confused. Common issues: too long greetings, unclear purpose, missing objection handling. Iterate based on real call data.

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Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager

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