Compare two Indian AI platforms. See which is better for your voice AI needs - the voice-first specialist or the multi-channel enterprise platform.
First Design
Per Minute
To Deploy
Service
Edesy vs Yellow.ai side by side
| Feature | Edesy | Yellow.ai |
|---|---|---|
| Primary Focus | Voice AI (telephony-first) | Multi-channel CAI platform |
| Pricing Model | ₹4-6/min + telephony (subscriptions) | Enterprise platform pricing |
| Self-Service Signup | ||
| Indian Languages | 22+ with native quality | Good support |
| Voice Quality | Excellent (voice-first) | Good (multi-channel) |
| India Telephony | Native (Exotel, Plivo) | Available |
| No-Code Builder | ||
| Chat + Voice | Voice-first + WhatsApp | Full omnichannel |
| Deployment Speed | Days | Weeks |
| SMB Pricing | Enterprise-focused | |
| Pay-Per-Use | Platform licensing | |
| Startup-Friendly |
Key advantages for voice-first use cases
Built specifically for phone calls. Yellow.ai is a multi-channel platform where voice is one of many features.
₹4-6/min platform + ~₹1-2/min telephony. Subscription plans available with included minutes. Yellow.ai requires significant enterprise commitment.
Deploy in days with self-service onboarding. Yellow.ai typically requires weeks of implementation.
Designed for businesses of all sizes. Yellow.ai focuses on enterprise customers.
Being fair about the competition
Comprehensive conversational AI across all channels - chat, voice, email, and more.
Built for large enterprises with complex multi-channel requirements.
Advanced analytics, compliance features, and enterprise security.
If you need a comprehensive omnichannel CAI platform for enterprise, Yellow.ai is a strong choice. For focused voice AI with better economics, Edesy wins.
A quick decision guide
Book a personalized demo with our team. We'll show you exactly how it works for your business.
Real feedback from voice AI users
"Yellow.ai is great but was overkill for our voice-only needs. Edesy gave us better voice quality at a fraction of the cost."
Voice Quality Focus
Diagnostics Chain
CTO
"We're a startup. Yellow.ai's enterprise pricing didn't work for us. Edesy's pay-per-use model let us start small."
Startup Friendly
Lending Startup
Founder
"Deployment in 5 days vs 6 weeks quoted by Yellow.ai. Time-to-value made the difference for us."
Fast Deployment
D2C Brand
Operations
Common questions about these Indian platforms
Yellow.ai is a comprehensive multi-channel CAI platform for enterprises. Edesy is focused specifically on voice calling with deeper telephony features. Choose based on whether you need full omnichannel or voice-first capabilities.
Both have good Indian language support. Edesy has slightly better voice quality for phone calls since it's voice-first. Yellow.ai has broader language support across channels but optimizes for general CAI.
Yellow.ai uses enterprise platform pricing (typically 6-7 figure annual contracts). Edesy offers ₹4-6/min platform + telephony with subscription plans available. For voice-only use cases, Edesy is significantly more cost-effective.
Edesy is more startup-friendly with self-service signup, pay-per-use pricing, and no minimum commitment. Yellow.ai focuses on enterprise customers with longer sales cycles.
Yes, Edesy handles enterprise call volumes. The difference is in scope - Yellow.ai offers broader CAI capabilities while Edesy focuses on voice excellence.
Edesy offers voice + WhatsApp integration. For comprehensive omnichannel (web chat, mobile, email, etc.), Yellow.ai is more suitable. Consider your primary channel when deciding.
See how Edesy compares to other platforms
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