Everything you need to collect, analyze, and act on customer feedback. WhatsApp automation, AI analysis, and automated review generation.
Automated feedback collection
Send requests when order is delivered.
Optimal send times for response rates.
Send in customer's preferred language.
Brand your feedback messages.
Get structured feedback
Easy 1-5 star response via emoji.
Dive deeper based on rating.
Feedback per product ordered.
Net Promoter Score collection.
Understand customers at scale
Positive, negative, neutral classification.
What customers are talking about.
Sentiment changes over time.
Auto-categorize by problem type.
Turn feedback into social proof
Convert positive feedback to reviews.
Request permission before publishing.
Push to Judge.me, Loox, etc.
Scale reviews 10x faster.
Never miss critical feedback
Instant notification on bad feedback.
Alerts in your team channel.
Route issues to right team member.
Monitor response times.
Insights at a glance
Track rates, scores, trends.
CSAT and NPS over time.
Feedback by product/category.
Filter and export data.
Everything for feedback success
Multi-step conversations
Conditional branching
Media collection (photos)
Quick reply buttons
Twilio WhatsApp API
Webhook integration
Rate limiting
Opt-out handling