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Email feedback requests get 5-10% response. WhatsApp gets 70%+. Collect more reviews, faster, with the app customers already use every day.
Trusted by businesses worldwide
Response Rate
vs 5-10% email
Sentiment
Analysis
Reviews
Generated
Alerts
For issues
A powerful alternative to
Meet customers where they already are
Customer receives their purchase.
Automated feedback request sent.
Customer replies in familiar app.
AI analyzes and generates reviews.
Everything for customer insights
Send feedback requests via WhatsApp after delivery.
Collect 1-5 star ratings with follow-up questions.
Understand customer feelings automatically.
Convert positive feedback into product reviews.
Trends, scores, and actionable insights.
Send at optimal times based on delivery.
Get notified of negative feedback immediately.
Different paths for positive vs negative.
Know what customers really think
Get more reviews with less effort.
Build social proof at scale.
Multi-store feedback centralization.
White-label feedback solution.
Monitor customer satisfaction.
Identify and resolve issues fast.
The channel advantage
98% Open Rate
WhatsApp messages get read
70%+ Response
vs 5-10% for email
Instant Reply
Customers respond quickly
Familiar App
No friction to respond
More Data
More responses = better insights
AI Analysis
Understand sentiment at scale
Quick Action
Resolve issues faster
More Reviews
Social proof growth
How stores improve with WhatsApp feedback
"Went from 50 reviews/month to 500. WhatsApp just works - customers actually respond."
10x More Reviews
Fashion Brand
Owner
"Caught a shipping issue before it became a crisis. Real-time alerts saved our reputation."
Real-Time Alerts
Electronics Store
Operations
"The AI analysis shows exactly what customers love and hate. We fixed issues we didn't know existed."
AI Insights
Beauty Brand
CX Lead
WhatsApp feedback vs traditional review apps
| Feature | Edesy | Judge.me | Loox | Yotpo |
|---|---|---|---|---|
| WhatsApp Feedback | - | - | - | |
| 70%+ Response Rate | - | - | - | |
| AI Sentiment Analysis | - | - | ||
| Auto Review Generation | - | - | - | |
| Self-Hosted Option | - | - | - | |
| Source Code Access | - | - | - | |
| Flat Pricing | - |
Seamless integration
Shopify
Order data sync
Messaging channel
Twilio
WhatsApp API
OpenAI
AI analysis
Judge.me
Review sync
Slack
Alert notifications
From order to insights
Book a personalized demo with our team. We'll show you exactly how it works for your business.
Pay per message sent, not per review collected. The more responses you get, the better your ROI.
Custom pricing based on your needs
No hidden fees or surprises
Flexible payment options
Volume discounts available
Free consultation & demo
30-day money-back guarantee
Our team will get back to you within 24 hours with a personalized pricing proposal
Or reach out directly:
Trusted by businesses worldwide