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E-commerce Metrics Calculator

Calculate Customer Acquisition Cost (CAC), Lifetime Value (LTV), LTV:CAC ratio, and more. Understand your unit economics with industry benchmarks.

Customer Acquisition Cost (CAC)
Rs.
Rs. 10KRs. 10L
1500
Your CAC₹1,000

Cost to acquire each new customer

Customer Lifetime Value (LTV)
Rs.
Rs. 100Rs. 50K
1x/year24x/year
6 months10 years
%
10%80%
Your LTV₹16,000

Total revenue per customer lifetime

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Features

Calculate Customer Acquisition Cost (CAC)

Calculate Customer Lifetime Value (LTV)

LTV:CAC ratio with health indicator

Break-even point calculator

Payback period in months

Industry benchmark comparisons

Visual health gauges and charts

Actionable recommendations

100% free - no signup required

Works with any currency

Who Should Use This

E-commerce Stores

Understand true customer value and optimize marketing budget allocation.

Marketing Teams

Measure campaign ROI and justify marketing spend with data-driven metrics.

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Track unit economics and demonstrate healthy growth to investors.

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Understanding Your Metrics

CAC Formula

CAC = Total Marketing Spend / New Customers

Include all costs: ads, marketing team salaries, tools, agency fees, and sales costs.

LTV Formula

LTV = AOV x Purchase Frequency x Lifespan

AOV = Average Order Value. Purchase frequency is orders per year. Lifespan in years.

LTV:CAC Ratio Benchmarks

<1:1

Losing Money

You're spending more to acquire customers than they're worth. Immediate action needed.

1:1-3:1

Room for Improvement

Sustainable but thin margins. Focus on improving retention and reducing acquisition costs.

3:1-5:1

Healthy Business

Strong unit economics. Good balance between growth and profitability.

>5:1

Under-investing

Consider investing more in marketing. You may be missing growth opportunities.

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Solutions

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  • For Appointments
  • View All Use Cases

Services

  • AI Chatbot Development
  • Voice AI Development
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  • WhatsApp API Integration
  • View All Services

Resources

  • Documentation
  • Voice Agent Docs
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  • Changelog
  • Book a Demo

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  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service
  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products
  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases
  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services
  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo
  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

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