E-commerce Metrics Calculator

Calculate Customer Acquisition Cost (CAC), Lifetime Value (LTV), LTV:CAC ratio, and more. Understand your unit economics with industry benchmarks.

Customer Acquisition Cost (CAC)

Rs.

Your CAC

₹1,000

Cost to acquire each new customer

Customer Lifetime Value (LTV)

Rs.

Your LTV

₹16,000

Total revenue per customer lifetime

Improve your metrics

Tools to reduce CAC and increase LTV for your e-commerce store

Cart Recovery

Recover abandoned carts and increase revenue

Learn more

Customer Loyalty

Reward repeat customers and boost LTV

Learn more

Store Analytics

Track metrics and optimize performance

Learn more

Features

  • Calculate Customer Acquisition Cost (CAC)

  • Calculate Customer Lifetime Value (LTV)

  • LTV:CAC ratio with health indicator

  • Break-even point calculator

  • Payback period in months

  • Industry benchmark comparisons

  • Visual health gauges and charts

  • Actionable recommendations

  • 100% free - no signup required

  • Works with any currency

Who Should Use This

E-commerce Stores

Understand true customer value and optimize marketing budget allocation.

Marketing Teams

Measure campaign ROI and justify marketing spend with data-driven metrics.

Startup Founders

Track unit economics and demonstrate healthy growth to investors.

Financial Planning

Forecast revenue, plan budgets, and set realistic growth targets.

Understanding Your Metrics

CAC Formula

CAC = Total Marketing Spend / New Customers

Include all costs: ads, marketing team salaries, tools, agency fees, and sales costs.

LTV Formula

LTV = AOV x Purchase Frequency x Lifespan

AOV = Average Order Value. Purchase frequency is orders per year. Lifespan in years.

LTV:CAC Ratio Benchmarks

<1:1

Losing Money

You're spending more to acquire customers than they're worth. Immediate action needed.

1:1-3:1

Room for Improvement

Sustainable but thin margins. Focus on improving retention and reducing acquisition costs.

3:1-5:1

Healthy Business

Strong unit economics. Good balance between growth and profitability.

>5:1

Under-investing

Consider investing more in marketing. You may be missing growth opportunities.