PDPA compliant WhatsApp marketing, customer service bots, and business automation for Malaysian enterprises. Multilingual support in Bahasa, English, Mandarin. Trusted in KL, Penang, JB.
MY WhatsApp Users
Compliant
Open Rate
Billing
Built for the Malaysian market
Full Malaysian Personal Data Protection Act compliance. Data can be hosted in Malaysian or Singapore data centres.
Support for Bahasa Malaysia, English, Mandarin, and Tamil. Serve all Malaysian customer segments.
Broadcast campaigns, promotional messages via WhatsApp Business API. 98% open rates for Malaysian audiences.
Automated support in Malaysian time zone (MYT). Handle inquiries, FAQs, bookings round the clock.
Shopee, Lazada, and local Malaysian e-commerce platform integration. Order updates and cart recovery.
Schedule messages for Malaysian business hours. Peak engagement time optimization.
Automation across Malaysian business sectors
E-commerce
Order updates for Shopee, Lazada sellers
Property
Property inquiries, viewing bookings
Healthcare
Clinic appointments, health tips
Travel & Tourism
Tour bookings, travel updates
Banking
Account alerts, customer support
Education
Student communication, fee reminders
Real results from Malaysian companies
"Multilingual support was essential for our diverse customer base. The bot handles Bahasa, English and Mandarin seamlessly."
3 Languages
Kuala Lumpur
Operations
"WhatsApp order updates reduced our customer service calls by 50%. Customers love real-time tracking notifications."
50% Fewer Calls
Penang
Customer Service
Common questions for Malaysian businesses
Yes, WhatsApp marketing is legal in Malaysia with proper consent under PDPA. You need opt-in from recipients and must provide opt-out options. Our platform ensures compliance with Malaysian data protection laws.
Yes! Our chatbot fully supports Bahasa Malaysia, English, Mandarin, and Tamil. We can configure multilingual flows to serve all Malaysian customer segments.
Yes! We integrate with Shopee, Lazada, and local Malaysian platforms. WhatsApp notifications for orders, shipping, and cart recovery are fully supported.
Pricing includes platform fees plus WhatsApp conversation costs. Malaysian business-initiated conversations are competitively priced. We offer MYR billing and volume discounts.
Basic setup takes 1-2 weeks including WhatsApp Business API approval. We handle the Meta approval process and provide full support for Malaysian businesses.
Transparent Pricing
Lower than Interakt, Wati, AiSensy
Platform fee + Meta API costs. Start free or save with a monthly plan.
PDPA compliant WhatsApp chatbot and marketing for your Malaysian business