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2025 Comparison Guide

Best Gupshup Alternatives

Looking for Gupshup alternatives for voice calling? Compare 7 platforms that offer better voice AI capabilities for Indian businesses.

Detailed Comparison
7+

Alternatives

Voice

First

₹4/min

Starting

31+

Languages

Why Look for Gupshup Alternatives?

Common challenges with Gupshup for voice

Messaging-First Platform

Gupshup excels at messaging (SMS, WhatsApp) but voice calling is secondary. For phone call automation, voice-first platforms perform better.

Limited Voice AI

Gupshup's voice capabilities are basic compared to purpose-built voice AI platforms. For natural conversations, dedicated voice platforms offer better quality.

Complex Pricing

Gupshup's pricing across channels can be complex. Voice-first alternatives often offer simpler per-minute pricing.

API-Heavy Approach

Gupshup requires significant development work. Some alternatives offer no-code builders for faster deployment.

Top 7 Gupshup Alternatives in 2025

Ranked for Indian businesses by voice capabilities

1

Edesy AI Voice Assistant

Recommended

Voice-first AI platform for Indian businesses with 31+ languages. Best for companies needing phone calls over messaging.

Pros

  • 31+ Indian languages
  • Voice-first with telephony
  • SMB pricing from ₹4/min
  • Quick deployment

Cons

  • Voice-focused (messaging via WhatsApp integration)

Best for:

Voice automation, phone calls, SMBs

Pricing:

From ₹4/min or ₹1,499/month

Explore Features
2

Haptik

Jio-backed conversational AI platform. Strong in enterprise messaging and chatbots.

Pros

  • Strong India presence
  • Multi-channel
  • Jio ecosystem

Cons

  • Enterprise focus
  • Higher pricing
  • Complex setup

Best for:

Large enterprises, Jio integration

Pricing:

Custom enterprise pricing

3

Yellow.ai

Enterprise conversational AI with omnichannel capabilities including messaging and voice.

Pros

  • Omnichannel
  • Enterprise features
  • Good integrations

Cons

  • Enterprise pricing
  • Long deployment

Best for:

Enterprise omnichannel needs

Pricing:

Custom enterprise pricing

4

Verloop.io

Indian conversational AI focused on customer support automation. Good for chat use cases.

Pros

  • Good for support
  • India-focused
  • Reasonable pricing

Cons

  • Chat-first
  • Limited voice

Best for:

Customer support, chat automation

Pricing:

From $99/month

5

Twilio

Global CPaaS platform with messaging and voice APIs. Developer-focused.

Pros

  • Global scale
  • Strong APIs
  • Multi-channel

Cons

  • USD pricing
  • Requires developers
  • Complex

Best for:

Developers, global deployments

Pricing:

Pay-per-use

6

Kaleyra

Enterprise CPaaS with messaging and voice. Good for banks and financial services.

Pros

  • Strong BFSI focus
  • Regulatory compliance
  • India presence

Cons

  • Enterprise focus
  • Less AI-native

Best for:

BFSI, regulatory-heavy industries

Pricing:

Custom enterprise pricing

7

MSG91

Indian messaging platform with basic voice capabilities.

Pros

  • Affordable messaging
  • India-focused
  • Good SMS

Cons

  • Limited AI
  • Basic voice

Best for:

SMS campaigns, basic messaging

Pricing:

Pay-per-message

Why Customers Chose Voice-First

From Gupshup evaluations

"We used Gupshup for WhatsApp but needed voice for collections. Edesy gave us AI voice calling while keeping Gupshup for messaging."

Best of Both

Lending

Collections Head

"Gupshup's voice was too basic for customer service. Edesy's natural conversations in Hindi made a huge difference."

Natural Voice AI

D2C Brand

CX Lead

"31 Indian languages for voice out of the box. Gupshup didn't support voice in regional languages."

31+ Languages

Clinic Chain

Operations

Gupshup Alternatives FAQ

Common questions about voice alternatives

Why look for Gupshup alternatives?

Common reasons: Need voice calling over messaging, want simpler deployment without heavy development, need better voice AI quality, or prefer transparent voice pricing.

Is Gupshup good for voice calls?

Gupshup has voice capabilities but it's primarily a messaging platform. For phone call automation with AI, dedicated voice platforms like Edesy offer better call quality, latency, and natural conversations.

Which alternative is best for phone calls?

Edesy AI Voice Assistant is purpose-built for voice with native telephony integration (Exotel, Plivo, Twilio), 31+ Indian languages, and optimized call latency.

Which alternative is best for WhatsApp?

For WhatsApp-only use cases, Gupshup remains strong. But if you need both voice calls AND WhatsApp, Edesy offers WhatsApp integration alongside voice calling.

Can I migrate from Gupshup?

For messaging flows, migration requires recreating bot logic. For voice, Edesy can work alongside Gupshup - use Gupshup for messaging and Edesy for voice calls.

Explore More Comparisons

Edesy vs Gupshup Haptik Alternatives Yellow.ai Alternatives Verloop Alternatives

Need Voice Calling, Not Just Messaging?

Try Edesy AI Voice Assistant - voice-first AI for Indian businesses with 31+ languages

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Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

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Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager

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  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
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  • Number Masking
  • Shopify Apps
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  • For E-commerce
  • For Healthcare
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  • For Restaurants
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  • View All Use Cases
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  • Shopify Development
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  • API Reference
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