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Looking for Yellow.ai alternatives? Compare 7 conversational AI platforms that offer simpler deployment, transparent pricing, and specialized capabilities.
Alternatives
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Common challenges with Yellow.ai
Yellow.ai targets large enterprises with custom pricing. SMBs and mid-market companies often find it expensive and over-engineered for their needs.
Yellow.ai implementations typically take 2-6 months with dedicated teams. Simpler alternatives can go live in days or weeks.
Yellow.ai started as a chatbot platform. For voice-first use cases like calling, purpose-built voice platforms may offer better telephony integration.
Yellow.ai's enterprise pricing is opaque with multiple components. Many alternatives offer transparent per-minute or per-conversation pricing.
Ranked for Indian businesses by value and ease of use
Voice-first AI platform for Indian businesses with 22+ languages and SMB-friendly pricing. Best for companies wanting Yellow.ai's voice capabilities without enterprise complexity.
Pros
Cons
Best for:
Voice automation, SMBs, quick deployment
Pricing:
From ₹4/min or ₹1,499/month
Reliance-backed conversational AI platform. Strong in Indian market with good enterprise features.
Pros
Cons
Best for:
Large Indian enterprises
Pricing:
Custom enterprise pricing
Indian conversational AI platform focused on customer support automation. Good for chat-heavy use cases.
Pros
Cons
Best for:
Customer support teams, chat automation
Pricing:
From $99/month
Messaging platform with conversational AI capabilities. Strong in WhatsApp and SMS automation.
Pros
Cons
Best for:
WhatsApp automation, messaging campaigns
Pricing:
Pay-per-message
Part of Freshworks suite with AI chatbot and voice capabilities. Good for existing Freshworks users.
Pros
Cons
Best for:
Freshworks customers, CRM-integrated bots
Pricing:
Included with Freshworks plans
Google's conversational AI platform. Powerful NLU but requires development resources.
Pros
Cons
Best for:
Technical teams, custom implementations
Pricing:
From $0.002/request
Enterprise conversational AI from Germany. Strong compliance and European presence.
Pros
Cons
Best for:
EU enterprises, compliance-heavy industries
Pricing:
Enterprise pricing
Key differences at a glance
| Factor | Yellow.ai | Edesy | Haptik | Verloop |
|---|---|---|---|---|
| Primary Focus | Omnichannel | Voice | Omnichannel | Chat |
| SMB Friendly | ||||
| Indian Languages | 12+ | 22+ | 10+ | 8+ |
| Transparent Pricing | ||||
| Deployment Time | 2-6 months | 1-7 days | 1-3 months | 1-2 weeks |
| Telephony Built-in | Add-on | Add-on |
From Yellow.ai evaluations
"Yellow.ai's enterprise pricing was 10x our budget. Edesy gave us production-ready voice AI for a fraction of the cost with the same Indian language quality."
90% Cost Savings
E-commerce
Founder
"We needed voice calling, not chatbots. Yellow.ai's voice was an add-on. Edesy is voice-first with native telephony - exactly what we needed."
Voice-First
HealthTech
CTO
"Yellow.ai quoted 4 months implementation. We went live with Edesy in 5 days using templates. Time to value was incomparable."
5 Days to Live
BFSI
Digital Head
Common questions about switching
Common reasons: enterprise-only pricing not suitable for SMBs, long implementation timelines, need for voice-first solution (Yellow.ai is chat-first), desire for simpler/transparent pricing, or specific telephony integration requirements.
Yellow.ai uses custom enterprise pricing, typically ₹5-15 lakhs/year+ for mid-sized deployments. Alternatives like Edesy offer transparent pricing from ₹4/min or ₹1,499/month subscription, making budgeting predictable.
Edesy AI Voice Assistant is purpose-built for voice with native telephony integration (Exotel, Plivo, Twilio), 22+ Indian languages, and call-specific features like appointment booking and payment reminders.
Gupshup is strongest for WhatsApp automation with official API partnerships. Haptik and Verloop.io also offer good WhatsApp support. Edesy can integrate with WhatsApp but focuses primarily on voice.
Yes, but it requires effort. Your conversation flows need recreation in the new platform. Training data and intents can often be exported. Most alternatives offer migration support. Plan for 2-4 weeks.
If you have <100 agents, don't need omnichannel in one platform, or want faster deployment, Yellow.ai may be overkill. Purpose-built alternatives for voice (Edesy) or chat (Verloop) often offer better value.
Find the right AI platform
Try Edesy AI Voice Assistant - voice-first AI for Indian businesses