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Looking for Verloop.io alternatives for voice calling? Compare 7 platforms that offer better voice AI capabilities for Indian businesses.
Alternatives
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Starting
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Common challenges with Verloop for voice
Verloop.io excels at chat and e-commerce support but voice calling is secondary. For phone call automation, voice-first platforms perform better.
Verloop's voice capabilities are limited compared to purpose-built voice platforms. For natural phone conversations, dedicated voice AI is better.
Verloop's voice support for Indian regional languages is limited. Voice-first platforms offer 20+ Indian languages for calls.
Verloop is optimized for e-commerce chat. For other industries like healthcare, BFSI, or real estate, general platforms may fit better.
Ranked for Indian businesses by voice capabilities
Voice-first AI platform for Indian businesses with 31+ languages. Best for companies needing phone call automation over chat.
Pros
Cons
Best for:
Voice automation, phone calls, SMBs
Pricing:
From ₹4/min or ₹1,499/month
Jio-backed conversational AI platform. Strong in enterprise chatbots and support automation.
Pros
Cons
Best for:
Large enterprises
Pricing:
Custom enterprise pricing
Enterprise conversational AI with omnichannel capabilities including chat, voice, and email.
Pros
Cons
Best for:
Enterprise omnichannel
Pricing:
Custom enterprise pricing
AI assistant within Freshworks suite. Good for existing Freshworks customers.
Pros
Cons
Best for:
Freshworks customers
Pricing:
Included with Freshworks
Global customer messaging platform with AI features. Strong for SaaS companies.
Pros
Cons
Best for:
SaaS, global companies
Pricing:
From $74/month
Messaging platform with conversational AI. Strong in WhatsApp and SMS.
Pros
Cons
Best for:
WhatsApp, SMS campaigns
Pricing:
Pay-per-message
AI features within Zendesk support platform. Good for existing Zendesk users.
Pros
Cons
Best for:
Zendesk customers
Pricing:
Add-on pricing
From Verloop evaluations
"Verloop was great for our e-commerce chat but we needed voice for collections. Edesy's voice AI quality was significantly better."
Voice Quality
Lending
Collections Head
"We needed Tamil and Telugu voice support for Tier 2 customers. Verloop didn't offer regional language voice. Edesy had 31 languages."
31+ Languages
E-commerce
CX Lead
"Self-hosted deployment was essential for our compliance. Verloop didn't offer it, Edesy did."
Self-Hosted
BFSI
CTO
Common questions about voice alternatives
Common reasons: Need voice calling over chat, want more Indian language support for voice, need non-e-commerce industry focus, or prefer voice-first platform for phone automation.
Verloop has voice capabilities but it's primarily a chat platform for e-commerce. For phone call automation with AI, dedicated voice platforms like Edesy offer better call quality and natural conversations.
Edesy AI Voice Assistant is purpose-built for voice with native telephony integration (Exotel, Plivo), 31+ Indian languages, and optimized call latency for natural conversations.
If chat is your primary channel, Verloop remains strong for e-commerce. Yellow.ai and Haptik also offer good e-commerce features. Consider Edesy if you need voice alongside chat.
Yes, chat flows need recreation in the new platform. For companies adding voice, Edesy can work alongside Verloop - use Verloop for chat and Edesy for voice calls.
Try Edesy AI Voice Assistant - voice-first AI for Indian businesses with 31+ languages