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Your voice AI doesn't just talk - it acts. Execute API calls, fetch live data, update systems, and complete transactions during the call. True two-way voice automation.
API Response Time
Integration Types
API Reliability
Data Accuracy
Real actions, not just scripted responses
AI fetches real-time order status, tracking info, and delivery dates from your e-commerce system during the call.
Update lead status, add call notes, modify contact records, and log interactions directly in your CRM mid-conversation.
Check calendar availability, book appointments, send confirmations - all within the same phone call.
Connect to any REST API. Fetch customer data, check inventory, verify accounts, or trigger any business process.
Direct database lookups for customer history, account balances, product information, or any structured data.
Collect payment confirmations, initiate refunds, or check payment status via your payment gateway integration.
Transform calls from information exchange to action completion
Instant Answers
Real data, not canned responses
One-Call Resolution
No transfers, no callbacks
Actions Completed
Bookings, updates done live
Personalized Service
AI knows their history
No Manual Entry
Data flows automatically
Lower Handling Time
Everything happens in one call
Accurate Data
Real-time, not stale info
Scalable Operations
Handle complexity at scale
Real conversation with live API calls
Customer
"Where is my order? I ordered 3 days ago."
→ Order #4523 | Status: Out for Delivery | ETA: 6 PM today
AI Agent
"I found your order #4523. Great news - it's out for delivery and should arrive by 6 PM today. The delivery partner is Ramesh and you can track live on our app. Would you like me to send the tracking link to your WhatsApp?"
Customer
"Yes, please send it."
→ WhatsApp message sent successfully
AI Agent
"Done! I've sent the tracking link to your WhatsApp. You should receive it in a few seconds. Is there anything else I can help you with?"
Simple setup, powerful capabilities
Define Functions
Specify endpoints and parameters
AI Understands Context
Knows when to call each function
Execute Mid-Call
API called, data fetched
Natural Response
AI uses data in conversation
Real results from integrated voice AI
"Our customers get order status instantly without waiting. The AI pulls from Shopify in real-time. WISMO calls dropped by 70%."
70% Fewer WISMO Calls
Mumbai
CX Head
"Appointment booking now happens in the same call. AI checks Google Calendar, books the slot, sends confirmation. No back-and-forth."
3x More Appointments
Bangalore
Admin
"Every call automatically logs to HubSpot with full notes. Our sales team starts follow-ups with complete context."
Zero Manual Entry
Delhi
Sales Ops
Common questions about API integration
When the AI needs data (like order status), it pauses briefly, makes an API call to your system, receives the response, and continues the conversation with the real information. The pause is typically 1-2 seconds, natural in conversation flow.
Any system with a REST API. We have native connectors for Shopify, WooCommerce, Salesforce, HubSpot, Zoho, Google Calendar, and major databases. For custom systems, you provide the API endpoint and we handle the integration.
You define functions in our dashboard with the endpoint URL, parameters the AI should collect, and response mapping. The AI automatically knows when to call each function based on the conversation context.
You can configure fallback behavior - retry, use cached data, ask the customer to call back, or transfer to a human. The AI gracefully handles failures without ending the call abruptly.
Typically 1-2 seconds, which feels natural in conversation ('Let me check that for you...'). We use streaming and caching where possible. Critical paths can be pre-fetched to reduce latency.
Yes, the AI can create records, update data, and trigger actions. For sensitive operations, you can require confirmation ('I'll book that appointment for Tuesday at 2 PM. Should I confirm?') before executing.
All API calls use HTTPS with your authentication tokens stored encrypted. We support OAuth, API keys, and custom auth. You control exactly which endpoints the AI can access and what data it can see.
Yes, our testing environment lets you simulate calls and verify API integrations work correctly. You can see exactly what data the AI fetches and how it uses it in conversations.
Explore more AI Voice Assistant capabilities
Build voice AI that takes action, not just conversations