AI Voice Assistant
Try Free
Platform Feature

CRM Integration for Voice AI

Every call logged automatically. Every outcome synced. Every conversation transcribed. Connect your AI voice platform to HubSpot, Salesforce, Zoho, and more.

View All Features
100%

Calls Logged

<5 sec

Sync Time

2 hrs/day

Time Saved

0

Data Entry

CRM Integration Capabilities

Seamless data flow between voice AI and your CRM

Two-Way Sync

Pull customer data before calls for personalized conversations. Push call outcomes, notes, and recordings back to CRM automatically.

Call Transcripts

Full conversation transcripts attached to contact records. Search and review what was discussed without listening to recordings.

Real-Time Updates

Call outcomes sync within seconds of call completion. No batch processing, no delays. Your CRM stays current.

Custom Field Mapping

Map any data collected during calls to your CRM fields. Survey responses, qualification scores, appointment dates - all captured.

Activity Timeline

Every call appears in the contact's activity timeline with duration, outcome, and summary. Complete conversation history in one place.

Webhook Triggers

Trigger workflows in your CRM based on call outcomes. Lead scored high? Create a task. Appointment booked? Update pipeline stage.

Supported CRM Platforms

Native integrations with leading CRMs

HubSpot

Popular

Native Integration

  • Contact sync
  • Deal updates
  • Task creation
  • Timeline events

Salesforce

Popular

Native Integration

  • Lead/Contact sync
  • Opportunity updates
  • Activity logging
  • Reports

Zoho CRM

Popular

Native Integration

  • Contact sync
  • Deal tracking
  • Call logs
  • Custom modules

Pipedrive

Native Integration

  • Person sync
  • Deal updates
  • Activity logging
  • Note creation

Freshsales

Native Integration

  • Contact sync
  • Deal tracking
  • Call logs
  • Task creation

Custom CRM

API/Webhook

  • REST API
  • Webhooks
  • Custom mapping
  • Bulk operations

Why CRM Integration Matters

Better data, better outcomes

For Sales Teams

  • No Manual Logging

    Calls auto-logged to CRM

  • Rich Context

    AI knows customer history

  • Pipeline Updates

    Deals move automatically

  • Better Handoffs

    Full conversation context

For Operations

  • Single Source of Truth

    All data in CRM

  • Accurate Reporting

    No missing call data

  • Automated Workflows

    Trigger based on outcomes

  • Audit Trail

    Complete call history

How CRM Sync Works

Automatic, real-time, two-way

1

Call Initiated

Pull customer context from CRM

2

Conversation

AI uses context, collects data

3

Call Ends

Outcome determined, data extracted

4

CRM Updated

Contact, notes, and outcomes synced

What Gets Synced

Complete call data in your CRM

Data Pulled (Before Call)

  • Customer name and history
  • Recent orders/tickets
  • Deal stage and value
  • Custom fields you configure

Data Pushed (After Call)

  • Call outcome and duration
  • Full transcript
  • AI-generated summary
  • Data collected (appointments, scores, etc.)
  • Recording URL

Trusted by Sales & Support Teams

Real results from CRM integration

"Our reps save 2 hours daily on data entry. Every call is logged with notes and transcript automatically. They just focus on selling."

2 hrs/day Saved

Software

Sales Director

"The AI greets customers by name and knows their order history. Feels like magic to customers, but it's just good CRM integration."

Personal Touch

Retail

CX Manager

"Our Salesforce reports finally include all call data. No more missing activities. Pipeline visibility is 100% accurate now."

100% Data Accuracy

Enterprise

RevOps Lead

CRM Integration FAQ

Common questions about connecting your CRM

Which CRMs do you integrate with?

We have native integrations with HubSpot, Salesforce, Zoho CRM, Pipedrive, and Freshsales. For other CRMs, we offer REST API and webhook integration that can connect to any system. Most custom integrations are completed within 1-2 weeks.

What data syncs to the CRM?

Everything from the call: duration, outcome (answered/voicemail/busy), full transcript, AI-generated summary, any data collected (survey responses, appointment dates, qualification scores), recording URL, and custom fields you define.

Can the AI access customer data during calls?

Yes! Two-way sync means the AI can pull customer name, order history, previous tickets, deal stage, and any other CRM data before the call. This enables personalized greetings and context-aware conversations.

How do you handle duplicate contacts?

We match contacts by phone number primarily, with email as secondary. You can configure matching rules - create new if not found, always update existing, or flag for manual review. Duplicate prevention is built-in.

Can I trigger CRM workflows from call outcomes?

Yes! Call outcomes can trigger any CRM automation. Examples: lead scores high → create follow-up task, customer dissatisfied → alert support manager, appointment booked → move deal to next stage.

Is the integration secure?

We use OAuth for CRM authentication - we never store your CRM credentials. All data transfer is encrypted. We only sync data you explicitly configure. You can revoke access anytime from your CRM settings.

Explore Other Features

Complete voice AI platform capabilities

Ready to Connect Your CRM?

See how voice AI integration eliminates data entry and enriches your customer records

View Pricing

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager