AI Voice Assistant
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Platform Feature

AI Inbound Call Handling

Replace your IVR with intelligent AI. Every call answered instantly with natural conversation. 24/7 virtual receptionist that handles inquiries, routes calls, and captures leads.

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100%

Answer Rate

<1 sec

Answer Time

80%

Self-Service Rate

24/7

Availability

Inbound Calling Capabilities

Everything you need for intelligent call handling

AI-Powered Call Handling

Natural conversations from the first ring. No more 'Press 1 for sales' - customers just speak and the AI understands their intent.

24/7 Virtual Receptionist

Never miss a call. AI answers every call instantly, handles inquiries, captures leads, and routes to the right person when needed.

Intelligent Call Routing

Route calls based on intent, customer segment, time of day, or agent availability. Seamless transfer with full context to human agents.

After-Hours Handling

When your team is away, AI takes messages, schedules callbacks, answers FAQs, and handles urgent matters based on your rules.

Lead Capture

Every caller is a potential lead. AI collects contact info, qualifies interest, and creates records in your CRM automatically.

Call Analytics

Understand why customers call. Topic categorization, sentiment analysis, call duration trends, and resolution rate tracking.

Why Choose AI Call Handling

Better for business, better for customers

For Your Business

  • Never Miss Calls

    100% answer rate, always

  • Reduce Hold Times

    Instant answers for common questions

  • Lower Costs

    80% fewer calls reach agents

  • Scale Instantly

    Handle 1000 calls like 10

For Your Customers

  • No Waiting

    Answered in <1 second

  • Natural Conversation

    Speak freely, no button presses

  • Quick Resolution

    Many issues resolved by AI

  • Seamless Transfers

    Context preserved when needed

How Inbound Handling Works

From ring to resolution

1

Call Comes In

AI answers instantly

2

Intent Detected

AI understands the request

3

Action Taken

Answer, route, or capture

4

Follow-Up Set

Callback, ticket, or CRM update

Technical Capabilities

Built for developers and enterprise teams

Instant Answer

AI picks up in <1 second. No rings, no waiting. Customers are impressed from the start.

Multi-Language

50+ languages supported. AI detects language automatically or greets in customer's preferred language.

Custom Scripts

Fully customizable conversation flows. Different scripts for different numbers, departments, or customer types.

Compliance Ready

Call recording with proper disclosures. HIPAA-ready for healthcare. PCI-compliant payment handling.

Inbound Call Examples

Real conversations our AI handles

Order Inquiry

AI:

"Hello, thanks for calling ABC Store. How can I help you today?"

Caller:

"I want to know where my order is"

AI:

"I'd be happy to help track your order. Can you give me your order number or the phone number you used to place it?"

Sales Inquiry Routing

Caller:

"I want to talk to someone about your enterprise plans"

AI:

"Great! I'd love to connect you with our enterprise team. May I know your company name and the best email to reach you?"

Caller:

"TechCorp, [email protected]"

AI:

"Thanks John! Let me transfer you to our enterprise specialist now."

Trusted by Growing Companies

Real results from our inbound AI platform

"We answer 100% of calls now, up from 65%. After-hours calls that used to go to voicemail now get handled properly."

100% Answer Rate

Retail

Customer Service Manager

"Our support team handles 70% fewer calls. The AI resolves most order status and FAQ inquiries without human help."

70% Call Reduction

E-commerce

Operations Head

"Customer satisfaction actually went up after we deployed AI. Instant answers beat waiting on hold every time."

Higher CSAT

Healthcare

Practice Manager

Inbound Calling FAQ

Common questions about our platform

How does the AI know what to say?

You configure the AI with your business knowledge - FAQs, policies, product info, pricing, etc. The AI uses this knowledge to answer questions naturally. For anything it can't handle, it captures information and routes appropriately.

Can the AI transfer calls to human agents?

Yes! When a caller needs a human, the AI performs a warm transfer - connecting to the right agent with full context about who's calling and what they need. Agents see the conversation summary before picking up.

How does it compare to traditional IVR?

Traditional IVRs force callers through button menus. Our AI lets callers speak naturally - 'I want to track my order' or 'My delivery is late' - and understands their intent. Much faster, much better experience.

What if the AI doesn't understand the caller?

The AI is trained to handle confusion gracefully - asking clarifying questions, offering to rephrase, or escalating to a human. It never gets frustrated. For complex or unusual requests, it smoothly routes to your team.

Can it handle multiple calls simultaneously?

Yes! Unlike human agents, the AI can handle hundreds of concurrent calls. During peak times or flash sales, no caller waits. Each gets the same instant, quality experience.

How quickly can we go live?

Basic setup takes 1-2 days - point your phone number to our system and configure the AI. For complex use cases with integrations, plan for 1-2 weeks. We offer guided onboarding and testing.

Can it integrate with our existing phone system?

Yes, we integrate with most PBX systems, cloud phone providers (RingCentral, 8x8, Vonage), and SIP trunks. We can also provide our own numbers. Our team handles the technical setup.

Explore Other Features

Complete voice AI platform capabilities

Ready to Transform Your Inbound Calls?

See how AI can answer every call, 24/7, with instant, natural conversations

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Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

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Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

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Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

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Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

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Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

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Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

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Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

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Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager