AI Outbound Calling Platform

Our platform can handle 10,000+ calls per day with 500+ concurrent calls at peak. For higher volumes, we offer dedicated infrastructure. Most customers start with 100-1000 calls/day and scale as needed.

We support Twilio (global), Exotel (India/SEA), Plivo (global), and Alohaa. You can use your existing provider accounts or we can provision numbers for you. Multi-provider setup enables failover and cost optimization.

Multiple options: 1) API call with phone number and context, 2) Webhook from your CRM/app, 3) Upload CSV for bulk campaigns, 4) CRM automation rules (e.g., new lead triggers call), 5) Scheduled campaigns.

Fully customizable. You define the conversation flow, questions to ask, responses to give, and actions to take. Use our prompt builder or write custom scripts. Different agents for different use cases.

The AI uses large language models (GPT-4, Claude) to understand natural language. It can handle unexpected questions, objections, and tangents. For specific intents, you can define exact responses.

For every call: recording, transcript, duration, outcome (answered/voicemail/busy), any data collected (survey responses, confirmations), AI-generated summary, and custom fields you define.

Yes, enterprise customers can deploy on their own infrastructure (AWS, GCP, Azure, or on-premise). This is ideal for regulated industries (healthcare, finance) or data sovereignty requirements.

Yes. For high-volume AI powered outbound calling, we run 50,000+ calls per day on dedicated infrastructure, in bilingual Hindi and English (and 50+ other languages). Concurrency and pacing scale on demand, so campaigns finish fast without hold times or hiring.

Yes. For Indian outbound campaigns we support TRAI regulations and DLT compliance, including DND/DNC checking, permitted calling hours, consent handling, and opt-out. Call recordings and transcripts can be stored in India for audits.

Yes. Reactivation and win-back campaigns are a top use case. The AI calls dormant or at-risk customers with personalized offers, updates records with intent and outcome, and routes interested customers to your team - a proven lever for reducing churn.

Yes. Automotive and car dealership teams use outbound voice AI for service reminders, test-drive follow-ups, lead qualification, and finance/insurance renewals. Calls sync to your DMS or CRM so no lead goes cold.

Yes. The platform runs outbound campaigns (reminders, sales, surveys, collections) and answers inbound support calls with the same AI agents and data, so a customer you call can also call back and reach a consistent, context-aware assistant.