Payment Reminder Voice Bot

Yes, our voice bot follows RBI guidelines and TRAI regulations for collection calls. We ensure proper call timing (not early morning or late night), maintain call records, respect DND preferences, and provide professional, non-harassing communication.

Yes, the AI adapts to various scenarios: pre-due reminders (gentle), just overdue (informative), significantly overdue (firm), and hardship cases (empathetic). You can configure the tone and escalation path based on your policies.

When a customer can't pay immediately, the AI asks when they can pay, collects a commitment date, and schedules an automatic follow-up. If they miss the promised date, a new reminder cycle begins. All promises are logged in your system.

Yes! The AI can send a payment link via SMS during the call, guide customers to your payment portal, or provide payment instructions. For high-value collections, it can also connect to a human agent for assisted payment.

We integrate with billing systems, loan management software, subscription platforms, ERPs, and accounting software via APIs. Data syncs in real-time so the AI always has accurate outstanding amounts and payment history.

The AI can provide invoice/bill details from your system. For complex disputes, it creates a ticket and schedules a callback from your team. The goal is to resolve simple queries automatically and escalate complex ones.

Yes. Consumer lending, BNPL, and NBFC teams use the AI voice agent to automate outbound payment reminder calls across the full lifecycle - pre-due nudges, due-date reminders, and early-bucket follow-ups. Calls are RBI-compliant, multilingual, and sync outstanding amounts from your loan management system in real time.

Yes. The AI runs multichannel payment reminders - a voice call plus SMS and WhatsApp follow-ups with payment links - orchestrated from one platform on the EMI or invoice due date. Customers who miss the call still get a nudge on their preferred channel.

Yes. You can schedule recurring reminders that fire automatically before each EMI, subscription renewal, or invoice due date. The AI dials on the right day, confirms intent, and captures promise-to-pay - no manual list uploads each cycle.

Yes. Clinics, hospitals, and diagnostic labs use it for patient billing and payment reminder calls, which improves collection rates while keeping a polite, professional tone. It can share payment links and answer common billing questions during the call.