Multi-LLM Voice AI Platform

It depends on your use case. GPT-4o offers the best balance of capability and speed for most use cases. Claude is excellent for customer service with its safety focus. Groq provides the lowest latency for natural conversations. We recommend starting with GPT-4o Mini for cost-effectiveness and upgrading as needed.

Yes, switching is as simple as changing a dropdown in your agent configuration. Your prompts, functions, and workflows remain the same. We handle the API differences internally so you can switch without code changes.

You pay the underlying LLM costs plus our platform fee. GPT-4o Mini is most economical, GPT-4 and Claude 3.5 are mid-tier, and GPT-4 Turbo is premium. We provide cost estimates per call based on your conversation length and model choice.

Yes, each agent can be configured with its own LLM. You might use GPT-4 for complex sales qualification calls, GPT-4o Mini for simple appointment reminders, and Claude for sensitive customer service interactions.

Voice calls need low latency for natural conversation. Groq offers the fastest inference (<100ms). GPT-4o and GPT-4o Mini are also optimized for speed (~300-500ms). We use streaming responses and voice caching to minimize perceived latency.

Yes, if you have fine-tuned models on OpenAI, you can use them with our platform. Contact us for custom model integration including self-hosted or private LLM deployments.

We support automatic fallback. If your primary model (say GPT-4) is slow or unavailable, we can automatically route to a backup (GPT-4o Mini or Claude). This ensures your calls continue without interruption.

Yes, our analytics dashboard shows performance metrics by model - conversation quality scores, call completion rates, and latency. You can run A/B tests to compare how different models perform for your specific use case.