Australian English voice AI for Aussie businesses. Automate customer calls, appointment booking, and support. Privacy Act compliant. 24/7 availability from Sydney to Perth.
Native Voice
Compliant
Available
Wide Numbers
Built for the Australian market
Natural Australian English voice AI. Authentic Aussie accent with local terminology and expressions. Clear pronunciation for professional business calls.
Full compliance with the Australian Privacy Act and APPs (Australian Privacy Principles). ACMA-compliant telemarketing rules. Secure handling of personal information.
AI answers calls around the clock across all Australian time zones. Coverage from AEST to AWST. Never miss a call from Sydney to Perth.
Local phone numbers in any Australian area code. Sydney (02), Melbourne (03), Brisbane (07), Perth (08). 1800 and 1300 numbers available.
ISO 27001 aligned security. Enterprise-grade infrastructure hosted in Australian data centres. Custom SLAs for large deployments.
Integrates with Salesforce, HubSpot, Zendesk, Freshdesk, MYOB, Xero, and all major Australian business platforms via API.
From startups to ASX 200 - AI voice automation
Healthcare
Patient scheduling, Medicare enquiries & clinic support
Financial Services
ASIC-aware customer service for banks & super funds
Real Estate
Property enquiries & inspection bookings for agents
E-commerce
Order tracking, returns & customer support automation
Agriculture
Supply chain enquiries & service scheduling for agribusiness
Trades & Services
Booking for tradies - plumbers, sparkies & builders
Real results from Aussie companies
"Privacy Act compliance was crucial for our clinic. Edesy handles patient calls seamlessly and integrates with our practice management system perfectly."
Privacy Compliant
Sydney
Practice Manager
"We handle property enquiries across three states. The AI books inspections directly into our calendar and captures buyer details automatically."
180+ Daily Calls
Melbourne
Principal
"Managing calls across AEST and AWST was a nightmare. Now the AI handles calls 24/7 and customer satisfaction has gone through the roof."
42% Higher CSAT
Brisbane
Operations Manager
Common questions about AI voice assistants in Australia
Yes! Our AI speaks natural Australian English with authentic pronunciation. It understands and uses local terminology (e.g., 'arvo', 'brekkie' context), Australian spelling conventions, and professional business language appropriate for the Australian market.
Yes, fully compliant with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We provide privacy policies and data handling agreements suitable for Australian businesses. ACMA Do Not Call Register compliance is built-in for outbound calls.
Yes! We provide local phone numbers in any Australian area code. Get numbers in Sydney (02), Melbourne (03), Brisbane (07), Adelaide (08), Perth (08), and all other Australian cities. 1800 (free call) and 1300 (local rate) numbers are also available.
The AI operates 24/7 across all Australian time zones from AEST (Eastern) to AWST (Western). It can be configured for state-specific business hours, handle after-hours calls differently, and account for daylight saving variations across states.
Voice AI is widely adopted across Australian industries: Healthcare (patient scheduling, Medicare enquiries), Financial Services (superannuation enquiries, banking support), Real Estate (property inspections), E-commerce (order tracking), Agriculture (supply chain), Trades (job bookings), and professional services.
Yes. We integrate with all major Australian and international business systems including MYOB, Xero, Salesforce, HubSpot, Zendesk, and Microsoft Dynamics. The AI can sync with your existing CRM, accounting software, and booking systems.
Pricing is per-minute based on usage with no lock-in contracts. AUD billing available with GST-compliant invoicing. Volume discounts for high-usage businesses. Contact us for a custom quote tailored to your Australian business needs.
Yes, the AI can be programmed with emergency protocols. During bushfire season or other emergencies, it can provide relevant information, route urgent calls appropriately, and handle increased call volumes when human staff may be unavailable or overwhelmed.
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