Connect AI voice calling to your Freshsales CRM. Automatic call logging, lead scoring, and workflow automation. Make every call smarter with Freshsales data.
Calls Logged
Lead Scoring
Integration
Data Sync
Native integration for Freshsales users
Pull lead and contact data for personalized AI calls. Push outcomes, transcripts, and notes to contact timeline automatically.
Initiate AI calls directly from lead, contact, or deal views. One click, AI handles the conversation, results appear in timeline.
AI call outcomes automatically update lead scores. Qualified lead? Score increases. No interest? Score decreases. Always accurate.
Every AI call creates a Freshsales activity with duration, outcome, transcript, and AI summary. Complete conversation history.
Trigger Freshsales workflows based on call outcomes. Lead qualified? Move to next stage. Demo booked? Create follow-up task.
Map call data to any Freshsales custom field. Qualification criteria, survey responses, appointment details - all captured.
Deep Freshsales integration
Leads
Contacts
Deals
Workflows
Better together
Auto-Logged Calls
Every call in timeline
Smart Lead Scoring
Based on conversations
Full Context
AI knows lead history
Pipeline Automation
Deals move automatically
Complete Visibility
All calls tracked
Accurate Data
No manual entry
Workflow Triggers
Automated follow-ups
Custom Reports
Call data included
Seamless Freshsales connection
Connect API
Secure API key setup
Configure Agent
Set up AI with your scripts
Make Calls
From Freshsales or via API
See Results
In timeline automatically
Real results from Freshsales teams
"Lead scores update automatically after every AI call. Our sales team always knows which leads are hot without any manual work."
Auto Lead Scoring
B2B Software
Sales Manager
"Every call is logged with full transcript. When reps take over, they have complete context of what AI discussed with the lead."
Full Context
Services
Director
"Workflow triggers save hours of manual work. When AI qualifies a lead, tasks are created, emails are sent, all automatically."
Workflow Automation
Enterprise
RevOps
Common questions about connecting Freshsales
We connect via Freshsales API. Before each call, we pull lead/contact data for the AI. After calls, we create activities, update lead scores, and trigger workflows based on outcomes.
Yes! Configure scoring rules based on call outcomes. Positive conversation = increase score. No answer = decrease score. Qualified = significant boost. Fully automated.
Yes, we integrate with Freshsales Suite (formerly Freshworks CRM). Full compatibility with leads, contacts, deals, and accounts.
Absolutely! Add custom actions to your Freshsales workflows that trigger AI calls. Use conditions to decide who gets called and when.
Our integration works alongside Freshcaller. Use Freshcaller for human calls, use our AI for automated calls. Both appear in the contact timeline.
Full support for Freshsales custom fields. Map any call data to your custom fields - qualification criteria, survey responses, appointment details.
We work with all major CRMs
See how AI voice calling integrates with your Freshsales CRM workflow
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
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Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
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Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
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Open in Drive60% cheaper than Retell AI & Vapi - start from ₹6/min