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Microsoft Dynamics 365 Integration

Microsoft Dynamics 365 Voice AI Integration

Integrate AI voice calling with Microsoft Dynamics 365. Automated sales calls, customer service, and CRM data sync for enterprise teams.

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Customer View

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CRM Sync

Power

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Microsoft Dynamics 365 + AI Voice

Native integration for Microsoft Dynamics 365 users

Sales Outreach

AI makes sales calls using Dynamics 365 lead data. Qualifies prospects and logs outcomes to CRM.

360 Customer View

AI pulls complete customer data from Dynamics - purchase history, cases, interactions for context.

Service Automation

Handle customer service calls with Dynamics 365 case data. Create and update cases automatically.

Activity Logging

Every AI call logged as Dynamics activity with notes, outcomes, and follow-up tasks.

Power Automate

Trigger Power Automate flows from AI calls. Connect to entire Microsoft ecosystem.

AI Insights

Call analytics feed into Dynamics AI insights for sales and service intelligence.

What We Integrate With

Deep Microsoft Dynamics 365 integration

Sales

  • Lead calls
  • Opportunity updates
  • Quote follow-ups
  • Win/loss logging

Service

  • Case creation
  • Case updates
  • Customer lookup
  • Knowledge base

Marketing

  • Campaign calls
  • Event follow-ups
  • Survey collection

Data

  • Contact sync
  • Activity logging
  • Custom entities

Why Microsoft Dynamics 365 + Our AI

Better together

For Sales

  • More Outreach

    AI scales calls

  • Better Data

    Auto CRM updates

  • Focus Selling

    AI qualifies leads

  • Full Context

    360 customer view

For Service

  • 24/7 Support

    AI handles calls

  • Case Automation

    Auto create/update

  • Knowledge

    AI uses KB

  • Escalation

    To human when needed

How the Integration Works

Seamless Microsoft Dynamics 365 connection

1

Connect Dynamics

Secure API setup

2

Configure AI

Sales & service flows

3

AI Engages

Calls with context

4

CRM Updated

Auto activity logging

Microsoft Dynamics 365 Users Love Our Integration

Real results from our customers

"The Microsoft Dynamics 365 integration was seamless. Our team was up and running in hours, not weeks. AI handles routine calls while our team focuses on complex issues."

Seamless Setup

Enterprise Customer

Operations Lead

"We've seen significant improvements in efficiency since implementing AI voice with Microsoft Dynamics 365. The automation saves us hours every day."

Hours Saved Daily

SaaS Company

CX Manager

"The context sync is incredible. AI knows everything about the customer from Microsoft Dynamics 365 before the call even starts. Customers feel understood."

Full Context

B2B Platform

CS Lead

Microsoft Dynamics 365 Integration FAQ

Common questions about connecting Microsoft Dynamics 365

How does Dynamics 365 integration work?

We connect via Microsoft Dataverse API. AI accesses contacts, leads, opportunities, and cases. All calls are logged as activities with full transcripts.

Does it work with both Sales and Customer Service?

Yes! Full integration with Dynamics 365 Sales for outbound calls and Customer Service for support automation.

Can it trigger Power Automate flows?

Yes! AI call events can trigger Power Automate flows - send Teams notifications, update other systems, or run custom business logic.

What about data security?

Enterprise-grade security. We use OAuth 2.0, support Azure AD, and comply with Microsoft's security requirements.

Other CRM Integrations

We work with all major platforms

Ready to Connect Microsoft Dynamics 365?

See how AI voice calling integrates with your Microsoft Dynamics 365 workflow

View Pricing

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

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Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

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Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

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Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

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Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

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Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

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Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

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Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager