Integrate Brevo (formerly Sendinblue) with WhatsApp to sync contacts, trigger WhatsApp messages from Brevo automation workflows, and target broadcasts from Brevo lists.
Contact Sync
Data Export
Availability
To Start
What you get with WhatsApp CRM for Brevo
Sync WhatsApp contacts with Brevo contact lists and segments. Maintain consistent contact data across WhatsApp and Brevo for unified multi-channel campaigns.
Add WhatsApp message steps to Brevo automation workflows. Combine email, SMS, and WhatsApp in a single customer journey for maximum engagement.
Send transactional WhatsApp messages via Brevo event triggers. Order confirmations, shipping updates, and account notifications are delivered through WhatsApp.
Sync Brevo CRM deal pipelines with WhatsApp conversations. Link WhatsApp chats to Brevo deals for complete sales context and pipeline visibility.
Simple setup process - connect in minutes
Benefits for your Brevo workflow
Unify WhatsApp and email marketing in a single Brevo automation
Sync contact data between Brevo lists and WhatsApp for consistent targeting
Send transactional WhatsApp messages triggered by Brevo events
Track WhatsApp campaign performance in Brevo analytics dashboards
Leverage Brevo segmentation for precision WhatsApp audience targeting
Common ways to use WhatsApp CRM with Brevo
Add WhatsApp steps to Brevo email automation workflows for multi-channel nurture sequences
Send transactional WhatsApp order confirmations and shipping updates via Brevo triggers
Sync Brevo contact lists with WhatsApp for coordinated email and WhatsApp campaigns
Use Brevo deal pipeline stages to trigger WhatsApp follow-up messages to prospects
Create WhatsApp re-engagement campaigns targeting inactive Brevo contacts
Common questions about Brevo integration
The contact sync works with all Brevo plans including the free tier. However, automation workflows with WhatsApp steps require a Brevo Business plan or higher for access to the automation builder.
Yes, the integration adds WhatsApp as a channel option within Brevo automation workflows. You can create sequences that combine email, SMS, and WhatsApp messages in a single customer journey.
Yes, the integration works with both Brevo-branded and legacy Sendinblue accounts. All API keys and configurations are compatible regardless of when your account was created.
Brevo transactional events (order placed, payment received, shipping updated) can trigger WhatsApp message templates. You map event parameters to WhatsApp template variables for personalized notifications.
WhatsApp CRM works with many platforms
Sync your Brevo contacts and conversations with WhatsApp CRM