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WhatsApp CRM for Every Business

From e-commerce to healthcare, startups to enterprise. See how businesses like yours use WhatsApp CRM.

By Industry

Tailored solutions for your sector

E-commerce

Order updates, delivery tracking, abandoned cart recovery, and customer support.

Healthcare

Appointment reminders, prescription updates, patient queries, and follow-ups.

Education

Student queries, admission updates, course information, and parent communication.

Real Estate

Property inquiries, viewing schedules, document sharing, and client updates.

Food & Delivery

Order confirmations, delivery updates, menu inquiries, and feedback collection.

Hospitality

Booking confirmations, check-in updates, guest services, and concierge support.

Logistics

Shipment tracking, delivery confirmations, customer notifications, and support.

Services

Appointment bookings, service updates, quote requests, and client communication.

By Team Type

Solutions for every team size

Customer Support

Multi-agent inbox for high-volume support teams managing hundreds of daily conversations.

Sales Teams

Lead qualification, product demos, quote sharing, and deal closing via WhatsApp.

Small Businesses

Affordable CRM without per-seat pricing. Perfect for growing teams.

Startups

Self-hosted solution with full data control and customization.

Agencies

White-label CRM for managing client communications at scale.

International Teams

Reach customers globally on their preferred messaging platform.

Real Results

How teams use WhatsApp CRM

"Switched from WATI and saved $500/month on per-agent fees. Same features, better price."

$500/mo Saved

E-commerce

Founder

"Our response time dropped from 2 hours to 15 minutes with the unified team inbox."

15min Response

Support

Manager

"Self-hosted option was perfect for GDPR compliance. Full control over patient data."

GDPR Compliant

Healthcare

CTO

Common Use Cases

What teams do with WhatsApp CRM

Customer Support

Handle support tickets, FAQs, and issue resolution via WhatsApp.

Order Management

Order confirmations, tracking updates, and delivery notifications.

Lead Qualification

Capture and qualify leads through WhatsApp conversations.

Appointment Booking

Schedule appointments and send automated reminders.

Automated Workflows

Welcome messages, auto-replies, and workflow automation.

Follow-ups

Automated follow-up messages and customer engagement.

Results by Use Case

What different teams achieve

Support Teams

  • Faster response times

    15-minute average

  • Higher satisfaction

    95%+ CSAT scores

  • Team efficiency

    Handle 3x volume

  • Better tracking

    Full conversation history

Sales Teams

  • Lead conversion

    40% higher close rate

  • Quick responses

    Engage leads instantly

  • Rich media

    Share catalogs, demos

  • Track progress

    Pipeline visibility

E-commerce Workflow

From order to delivery

Order Placed
Auto-confirmation message sent
Payment Update
Payment status notification
Shipping Alert
Tracking number shared
Delivery Confirm
Feedback request sent

Support Team Workflow

Efficient ticket management

Message Arrives
Assigned to agent
Agent Responds
Tagged and tracked
Issue Resolved
Marked as complete
Follow-up
Satisfaction survey

Benefits by Team Size

Scale with your business

Solo Founders

Manage all customer conversations from one inbox. Professional CRM without the cost.

Small Teams (2-10)

Collaborate without per-agent fees. Unlimited team members included.

Growing Teams (10-50)

Advanced workflows, automation, and analytics as you scale.

Enterprise (50+)

White-label, multi-account, dedicated infrastructure, and support.

Industry-Specific Features

Built for your needs

E-commerce

  • Order tracking

    Real-time updates

  • Product catalogs

    Rich media sharing

  • Abandoned carts

    Recovery workflows

  • Payment links

    Quick checkout

Healthcare

  • HIPAA compliance

    Self-hosted option

  • Appointment reminders

    Automated scheduling

  • Prescription updates

    Secure messaging

  • Patient history

    Full conversation logs

Ready for Your Use Case?

Start managing customer conversations today

View All Features

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Products

  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products

Solutions

  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases

Services

  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services

Resources

  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo

Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service
  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products
  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases
  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services
  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo
  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

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