Screen call center agents at massive scale with voice-focused AI interviews. Evaluate communication skills, accent neutrality, and customer service aptitude to reduce attrition and improve quality.
Screening Capacity
Lower Attrition
Faster Time-to-Fill
Global Interview Access
Evaluate speaking clarity, pronunciation, accent neutrality, and verbal communication skills critical for phone-based roles.
Test candidates' ability to handle difficult customers, de-escalate situations, and resolve issues professionally.
Screen thousands of candidates daily for new site launches, seasonal ramps, or ongoing recruitment needs.
Interview candidates in English, Spanish, and other languages to match your service line requirements.
AI identifies commitment indicators and job-fit signals that correlate with longer tenure and lower attrition.
Candidates interview anytime, supporting hiring across multiple global delivery centers.
Set up interview templates for specific client programs, skill requirements, and language needs.
Send thousands of interview links via SMS, email, or job board integrations.
Evaluate voice quality, customer service skills, and role fit at massive scale.
Move qualified candidates quickly through training and onto the production floor.
"We launched a 500-seat campaign in 3 weeks. Edesy's AI screened 8,000 candidates and identified those with the communication skills our client demanded. Attrition dropped 40% compared to previous hires."
RP
Rajesh Patel
"The voice assessment is a game-changer. We can accurately evaluate phone presence before investing in training, which has dramatically improved our graduation rates."
MS
Maria Santos
Our AI analyzes speaking clarity, pronunciation, pacing, and accent neutrality during the voice interview. You receive ratings on communication effectiveness for phone-based customer interactions.
Absolutely. We've supported BPOs hiring 1,000+ agents in weeks for new site launches. Our platform scales infinitely with no interview capacity limits.
By assessing job understanding, commitment indicators, and cultural fit alongside skills, we help identify candidates who are likely to stay. Clients typically see 30-50% reduction in early attrition.
Yes, our platform is optimized for mobile devices with low bandwidth requirements, making it accessible to candidates across all markets where BPOs operate.
Yes, you can create and manage separate interview templates for different clients or programs, each with specific skill requirements, language needs, and evaluation criteria.
Start free, scale as you grow. 14-day free trial, no credit card required.
Join leading BPOs and contact centers using AI interviews to hire quality agents at scale.