Add AI voice calling to your Intercom workflow. Bridge chat and phone support with unified history. Proactive outreach to any segment at scale.
History
User Context
Logging
Targeting
Add phone support to Intercom
Bridge chat and voice channels. Customer chats first, AI calls to continue conversation. Full history in one place.
AI pulls Intercom user data, company info, and conversation history before calling. Personalized conversations with full context.
Call users from Intercom segments. Onboarding calls, check-ins, or re-engagement. AI handles the outreach at scale.
Every AI call appears as an Intercom conversation with transcript, summary, and tags. Complete history.
Trigger AI calls from Intercom workflows. User signs up? AI calls to onboard. Trial ending? AI calls to convert.
When AI can't resolve, create Intercom conversation for human follow-up. Full context transferred seamlessly.
Deep Intercom integration
Users
Companies
Conversations
Segments
Better together
Voice + Chat
Unified history
Scale Outreach
AI calls at scale
Full Context
Know user history
Team Handoff
Seamless escalation
Phone Option
When chat isn't enough
No Repetition
AI knows their story
Quick Resolution
Voice is faster
Personal Touch
Proactive calls
Seamless Intercom connection
Connect API
Secure API setup
Configure Agent
Set up AI for your use case
Make Calls
Via workflows or API
See Results
In conversations automatically
Real results from Intercom teams
"We added phone support without a phone team. AI calls users who prefer voice, creates conversations in Intercom. Unified history is game-changing."
Unified History
B2B Software
CX Manager
"Onboarding calls from Intercom workflows. New user signs up, AI calls within an hour to welcome them. Activation rates up 40%."
40% Better Activation
Tech
Growth Lead
"We call churning users from a segment. AI has a friendly conversation, understands issues, and creates follow-up for our team. Save rate improved."
Churn Prevention
D2C
Retention
Common questions about connecting Intercom
We connect via Intercom API. Before calls, we pull user/company data and conversation history. After calls, we create conversations with transcripts and summaries. Everything syncs to user profile.
Yes! Add custom actions to your Intercom workflows that trigger AI calls. User completes onboarding? AI calls to check in. Trial ending? AI calls to discuss conversion.
Absolutely! Every AI call creates an Intercom conversation with full transcript, summary, and appropriate tags. Appears in user's conversation history alongside chats.
Yes! Target any Intercom segment for outbound calling campaigns. New signups, churning users, high-value accounts - AI can call any segment you define.
When AI can't resolve, it creates an Intercom conversation assigned to your team with full context. Agents see everything discussed, no repetition needed.
Full support for Intercom custom attributes. AI can read any attribute before calling and update attributes based on call outcomes.
We work with all major support platforms
See how AI voice calling integrates with your Intercom workflow
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
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Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
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Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
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Open in Drive60% cheaper than Retell AI & Vapi - start from ₹6/min