Recover Abandoned Carts with AI Voice Calls

It depends on your product category. For impulse purchases (fashion, beauty), call within 30-60 minutes while intent is high. For considered purchases (electronics, furniture), wait 2-4 hours to let them compare. We recommend A/B testing different timings - most stores find their sweet spot between 30 min and 2 hours.

Yes! You can configure discount rules: e.g., 10% off for carts over ₹2,000, free shipping for first-time customers, or no discount for repeat buyers. AI can also escalate discounts if initial offer is declined. All discounts auto-apply via unique checkout links.

Smart safeguards: 1) Max 1 call per abandoned cart (no spam), 2) Honor Do-Not-Call preferences, 3) If customer completed purchase elsewhere, we detect and don't call, 4) Call during business hours only, 5) Easy opt-out in every call. Recovery rate matters, but so does brand experience.

Absolutely. We recommend multi-touch: email at 1 hour, voice call at 4 hours, SMS at 24 hours. Or use voice only for high-value carts (₹3,000+). We integrate with Klaviyo to suppress voice calls if email already converted, avoiding duplicate recovery.

We check Shopify order status before calling. If cart items were purchased (by email checkout, manual order, etc.), we skip the call. If only partial purchase, AI can focus on remaining items. No embarrassing 'buy this thing you already bought' calls.

Yes. The AI has access to your product catalog and can answer: size/fit questions, material/ingredient details, return policy, shipping times, stock availability. For complex questions it can't answer, it offers to connect to a human or send more info on WhatsApp.

Typical recovery rates: 5-8% for commodity products (already available elsewhere), 10-15% for unique/branded products, 15-20% for high-ticket items with discount offers. Voice recovery is 3-5x more effective than email alone. Most stores see ROI within the first week.

₹4-6 per recovery call (based on duration). Compare to potential revenue: even 5% recovery on ₹2,000 average cart = ₹100 recovered per call. If you make 100 recovery calls/day at ₹5 each = ₹500 cost. At 5% recovery, that's 5 orders × ₹2,000 = ₹10,000 revenue. ROI: 20x.