Recover Abandoned Carts with AI Voice Calls

It depends on your product category. For impulse purchases (fashion, beauty), call within 30-60 minutes while intent is high. For considered purchases (electronics, furniture), wait 2-4 hours to let them compare. We recommend A/B testing different timings - most stores find their sweet spot between 30 min and 2 hours.

Yes! You can configure discount rules: e.g., 10% off for carts over ₹2,000, free shipping for first-time customers, or no discount for repeat buyers. AI can also escalate discounts if initial offer is declined. All discounts auto-apply via unique checkout links.

Smart safeguards: 1) Max 1 call per abandoned cart (no spam), 2) Honor Do-Not-Call preferences, 3) If customer completed purchase elsewhere, we detect and don't call, 4) Call during business hours only, 5) Easy opt-out in every call. Recovery rate matters, but so does brand experience.

Absolutely. We recommend multi-touch: email at 1 hour, voice call at 4 hours, SMS at 24 hours. Or use voice only for high-value carts (₹3,000+). We integrate with Klaviyo to suppress voice calls if email already converted, avoiding duplicate recovery.

We check Shopify order status before calling. If cart items were purchased (by email checkout, manual order, etc.), we skip the call. If only partial purchase, AI can focus on remaining items. No embarrassing 'buy this thing you already bought' calls.

Yes. The AI has access to your product catalog and can answer: size/fit questions, material/ingredient details, return policy, shipping times, stock availability. For complex questions it can't answer, it offers to connect to a human or send more info on WhatsApp.

Typical recovery rates: 5-8% for commodity products (already available elsewhere), 10-15% for unique/branded products, 15-20% for high-ticket items with discount offers. Voice recovery is 3-5x more effective than email alone. Most stores see ROI within the first week.

₹4-6 per recovery call (based on duration). Compare to potential revenue: even 5% recovery on ₹2,000 average cart = ₹100 recovered per call. If you make 100 recovery calls/day at ₹5 each = ₹500 cost. At 5% recovery, that's 5 orders × ₹2,000 = ₹10,000 revenue. ROI: 20x.

Install our Shopify app from the App Store, authorize checkout event access, and you're set. The app detects abandoned checkouts in real-time via Shopify webhooks. When a cart is abandoned, the AI voice bot automatically triggers a recovery call based on your configured timing rules. No coding needed - the entire setup takes under 5 minutes.

Yes, fully compatible with Shopify Plus and Shopify Markets. For Plus merchants, we support custom checkout flows and script-based discount application. For Shopify Markets, the AI detects the customer's market/region and adjusts language and currency in the recovery call automatically.

Yes. The voice bot pulls product data directly from your Shopify catalog including descriptions, variants, sizing charts, ingredients, and reviews. It can answer common D2C objections like 'Is it original?', 'What's the return policy?', 'When will it deliver?', and 'Does it come with a warranty?' - all personalized to the abandoned cart items.

Shopify's built-in cart recovery emails get 10-15% open rates and 2-5% recovery. Our AI voice bot achieves 60-70% answer rates and 5-15% recovery - that's 3-5x better. Voice calls create urgency, handle objections in real-time, and can offer dynamic discounts. Best results come from using both: email first, then voice call as follow-up.