Eedesy
Book Demo
HomeProductsContact
AI Voice Assistant
Overview
Pricing
Try Free
24/7 Support

AI That Handles 60% of Your Support Calls

24/7 voice support in Hindi & 10+ languages. Product questions, shipping info, policies - all handled automatically. Your team focuses on complex issues.

See Demo

60%

Calls Automated

24/7

Availability

10+

Languages

₹4-6

Per Call

100+ D2C Brands

60% Call Automation

24/7 Availability

No Credit Card Required

What the AI Handles

Most support calls are routine questions. AI handles them instantly, 24/7.

35%

Product Questions

Size, material, compatibility, usage

30%

Order & Shipping

Where's my order, delivery dates, tracking

20%

Returns & Refunds

Return policy, RMA status, refund timing

15%

Policies & General

Payment options, store hours, contact info

The Support Challenge for D2C

Peak hour overload

Calls pile up during sales, customers wait forever

24/7 coverage is expensive

Night shifts and weekends cost 2-3x regular pay

Agent turnover

Train new agents constantly, quality suffers

Regional language support

Hard to hire Tamil, Telugu, Bengali speakers

With AI Support Bot

Peak hour capacity

Unlimited

24/7 availability

₹4-6/call

Training time

None (AI learns)

Languages

10+ Indian

Monthly savings

₹5-7 lakhs

Complete Support Solution

Everything you need for 24/7 automated support

24/7 Availability

Nights, weekends, holidays - AI answers every call. Never miss a customer, never pay overtime.

Product Knowledge Base

AI learns your catalog - sizes, materials, care instructions, compatibility. Answers like your best agent.

10+ Indian Languages

Hindi, Tamil, Telugu, Bengali & more. Customers get support in their language, instantly.

Smart Escalation

AI knows when to transfer to human. Complex issues, frustrated customers, VIPs - escalated with full context.

Omnichannel Context

AI sees order history, past tickets, previous calls. No 'can you repeat that?' for customers.

Support Analytics

Track call volumes, resolution rates, common questions. Identify product issues and knowledge gaps.

Benefits for Everyone

Your team handles less routine. Customers get faster answers.

For Your Team

  • 60% Fewer Calls

    AI handles routine questions

  • No Night Shifts

    AI covers after-hours

  • Focus on Complex

    Agents handle escalations

  • Consistent Quality

    Same answers every time

For Customers

  • Zero Wait Time

    Instant pickup, no hold

  • Their Language

    Hindi, Tamil, Telugu & more

  • Accurate Answers

    Trained on your products

  • Always Available

    2 AM Saturday? No problem

ROI Calculator

Calculate Your Support Savings

See how much you could save with AI support automation

Your Business Metrics

Adjust the sliders to match your store

Monthly Orders

1.0K

10010.0K

Estimated Monthly Savings

₹19.6K/month

₹2.4L annual savings

Payback Period

11 days

to recover investment

ROI

392%

monthly return

Free consultation with detailed ROI projection for your store

* Calculations based on: ₹200 average RTO cost, 35% RTO reduction with verification, 70% call automation rate, ₹25/call manual cost, ₹5/call AI cost. Actual savings may vary based on your specific business.

Go Live in 30 Minutes

Connect your store and knowledge base. AI starts handling calls.

Connect Shopify
Sync products, orders, customers
Add Knowledge
Import FAQs, policies, guides
Set Escalation
Define when to transfer to humans
Go Live
AI handles support 24/7

End-to-End Encrypted

SOC2 Compliant

GDPR Ready

Shopify Partner

Data Stored in India

24/7 Support Bot FAQs

Everything you need to know about AI customer support

What types of support questions can the AI handle?

The AI handles: Product questions (sizes, materials, compatibility, usage), Order inquiries (status, tracking, delivery dates), Policy questions (returns, refunds, shipping, payment options), General FAQs (store hours, contact, COD availability), and basic complaints. Complex issues or escalation requests transfer to your human team.

How does the AI learn about our products?

We sync your Shopify product catalog including: titles, descriptions, variants, metafields, images (for visual Q&A). You can also add custom knowledge bases (sizing guides, care instructions, FAQs) via our dashboard. AI keeps learning from call transcripts and agent corrections.

What happens when AI can't answer a question?

Smart escalation: AI transfers to human agent with full context (customer info, order history, what was discussed, why transfer). If agents unavailable, AI takes detailed message and promises callback. For 'I want to talk to human' requests, AI transfers immediately.

Can the AI handle complaints and angry customers?

Yes, with care. AI detects frustration through tone and language, de-escalates with empathy ('I understand this is frustrating'), offers solutions it can provide (refund, replacement, escalation), and transfers to human for severe cases. Sentiment is flagged in call summary.

How do you ensure accurate answers?

Multiple safeguards: 1) AI only answers from verified knowledge (your catalog, policies, FAQs), 2) 'I don't know, let me connect you' for uncertain queries, 3) Regular accuracy audits on call transcripts, 4) Easy feedback loop for corrections. Accuracy improves over time.

Does the AI integrate with our helpdesk (Freshdesk, Zendesk, etc.)?

Yes. We integrate with Freshdesk, Zendesk, Gorgias, and custom helpdesks via API. Call summaries create tickets, context from past tickets informs AI responses, and escalations route to the right queue. Agent can see full voice transcript before taking over.

What languages does the support bot speak?

Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, Gujarati, Malayalam, Punjabi, and English. AI detects customer preference from first few words and responds accordingly. For bilingual customers (Hinglish), AI naturally mixes languages.

How much can we save with 24/7 AI support?

Typical savings: 60% reduction in calls needing human agents (AI handles routine), 100% coverage of after-hours (no night shift pay), ₹15-20 saved per call (AI vs agent cost). For 500 daily support calls, that's ₹5-7 lakhs saved monthly.

Explore Other Shopify Use Cases

AI automation for your entire customer journey

COD Confirmation

Verify COD orders before shipping. Reduce RTO by 30-45% with AI verification calls.

30-45%

RTO reduction

Order Status Bot

Automate WISMO calls. AI provides real-time tracking updates 24/7.

60%

calls automated

Cart Recovery

Recover abandoned carts with personalized voice calls. 3-5x better than email.

5-15%

recovery rate

Returns Automation

Handle return requests 24/7. AI checks eligibility and initiates RMA.

80%

automated

View all Shopify integrations

Ready for 24/7 AI Support?

Start your 14-day free trial. 100 AI call minutes included. No credit card required.

Calculate Savings

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager

Stay Updated

Get the latest updates on AI voice technology, product releases, and exclusive resources.

Get Started

Try our products for free
AI Voice Agent
Build voice AI for calls
WhatsApp AI Bot
Automate WhatsApp chats
Website Chatbot
AI chat for websites
Edesy CRM
Manage leads & customers
Book a DemoCall UsEmail Us
Eedesy

Your all-in-one platform for digital innovation. We build AI-powered solutions that transform how businesses operate.

[email protected]+91 95475 31359

Products

  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products

Solutions

  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases

Services

  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services

Resources

  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo

Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

Products

  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products

Solutions

  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases

Services

  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services

Resources

  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo

Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service
  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products
  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases
  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services
  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo
  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

Popular Free Tools

Compress PDFMerge PDFPDF to WordGST CalculatorEMI CalculatorSIP CalculatorJSON FormatterBase64 EncoderImage CompressorQR Code GeneratorVoice AI ROI CalculatorAmazon FBA CalculatorAI Email WriterVideo to GIFPrivacy Policy GeneratorCRM ROI CalculatorMeeting Cost Calculator
Categories:PDF ToolsDeveloper ToolsFinance CalculatorsImage ToolsVideo ToolsAI Writing ToolsAudio ToolsWhatsApp ToolsDocument GeneratorsVoice AI ToolsE-commerce ToolsView All Tools

© 2026 Edesy Technology Labs Pvt Ltd

SSL Secured
99.9% Uptime