Automate citizen services, welfare outreach, and public health campaigns with AI voice. Reach millions of citizens in their preferred language with 24/7 accessible services.
Indian Languages
Availability
Calls/Month
Resolution Rate
Complete automation for citizen services
Handle queries about welfare schemes, subsidies, pensions, and government programs. AI provides accurate information in the citizen's preferred language.
Vaccination reminders, health campaigns, disease awareness, and wellness checks. Reach millions of citizens with proactive health communication.
Notify citizens about pension deposits, subsidy credits, DBT transfers, and scheme benefits. Proactive communication reduces inquiries.
Provide real-time status on certificate applications, permit requests, and document processing. Citizens get updates without visiting offices.
Voter registration reminders, polling booth information, election dates, and voter ID status. Support democratic participation.
Tax filing reminders, license renewals, property tax due dates, and regulatory compliance notifications. Improve collection rates.
Voice AI for every government level
Central Government
Welfare schemes, tax, passports
State Government
Ration, utilities, land records
Municipal Bodies
Property tax, water bills, permits
PSUs & Utilities
Electricity, telecom, gas
Better for government, better for citizens
Massive Scale
Millions of calls handled
Regional Languages
All 22 official languages
Cost Efficiency
Reduce call center costs
Data Insights
Citizen needs analytics
24/7 Access
Anytime, anywhere
Own Language
Speak in mother tongue
No Wait Times
Instant answers
Proactive Updates
Status notifications
From citizen call to resolution
Citizen Calls
Helpline or outbound
Language Detected
Or preference asked
Query Handled
Info or action taken
Resolution/Escalation
Complete or transfer
Real citizen service conversations our AI handles
Welfare Scheme Inquiry (Hindi)
Citizen:
"Mera PM Kisan ka paisa nahi aaya"
(My PM Kisan payment hasn't come)
AI:
"Main aapki madad kar sakta hoon. Kripya apna Aadhaar number batayen."
(I can help. Please share your Aadhaar number.)
Citizen:
"1234-5678-9012"
AI:
"Aapka payment 15 January ko process hua hai. 3-5 din mein aapke bank account mein credit ho jayega. Kya aur koi sawal hai?"
(Your payment was processed on Jan 15. It will be credited in 3-5 days.)
Vaccination Reminder (Outbound)
AI (Outbound):
"Namaskar, yeh Swasthya Vibhag se call hai. Aapke bachhe Rahul ka DPT vaccine due hai. Kya aap kal PHC mein aa sakte hain?"
(This is Health Dept. Your child's vaccine is due. Can you visit PHC tomorrow?)
Citizen:
"Haan, hum aa jayenge"
(Yes, we'll come)
AI:
"Dhanyawad. PHC subah 9 baje se 2 baje tak khula rehta hai. Aadhar card aur vaccination card lekar aayein. Koi sawal?"
(Thank you. PHC is open 9-2. Bring Aadhaar and vaccination card.)
Voice AI in every constitutional language
Built for public sector compliance requirements
Self-Hosted Deployment
On NIC, MEITY, or state data centers
Data Sovereignty
All data stays within India
SOC2 & ISO27001
Enterprise security certifications
DPDP Act Compliant
Personal data protection ready
Audit Trails
Complete logging for RTI compliance
Aadhaar Integration
Secure authentication via UIDAI
Real results from public sector deployments
"Health outreach calls reached 2 million beneficiaries in rural areas. Vaccination rates improved 40% in target districts. AI spoke in local languages."
2M+ Citizens Reached
Public Health
Director
"DBT benefit queries reduced by 60% at our call center. Citizens get instant updates on pension and subsidy status via AI. Massive cost savings."
60% Query Reduction
State Govt
Commissioner
"Property tax reminders via AI calls improved collection by 25%. Citizens appreciated the proactive reminders in their preferred language."
25% Better Collections
Urban Local Body
Commissioner
Common questions from public sector
We support all 22 official Indian languages with natural speech recognition and responses. The AI can detect the caller's language automatically or ask for preference. This ensures every citizen can access services in their mother tongue.
Absolutely! Our platform is designed for government-scale deployments handling millions of calls. Whether it's DBT benefit updates to 50 million beneficiaries or election reminders to an entire state, we scale automatically.
We offer government-grade security: self-hosted deployment on government data centers (NIC, MEITY approved), no data leaving India, SOC2/ISO27001 compliance, and audit trails. We follow all government IT security guidelines.
Yes! We integrate via APIs with Aadhaar (for authentication), DigiLocker, state welfare databases, utility billing systems, and custom government applications. All integrations follow government API security standards.
Voice AI works on any phone - feature phones, landlines, or smartphones. Citizens just dial the helpline number. This is critical for inclusive access, especially in rural areas where smartphone penetration is lower.
For sensitive data (Aadhaar, bank details, medical info), we implement multi-factor verification, data masking, and secure transmission. Sensitive data is not stored in call logs. We follow DPDP Act requirements.
AI Voice Assistant works across sectors
See how AI voice calls can improve citizen access, reduce call center load, and enable inclusive governance
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
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Open in DriveBest AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives