Lower Returns
Repeat Rate
Support
To Start
Sound familiar? We built Convo AI to solve these.
Building Direct Relationships
Without Amazon/Flipkart as middleman, you need to own customer communication. But managing WhatsApp and Instagram manually doesn't scale.
High Return Rates
D2C brands see 15-25% returns. Pre-purchase uncertainty about size, color, or quality leads to returns and negative reviews.
Customer Acquisition Cost
CAC is high for D2C. You can't afford to lose customers due to poor support. Every interaction is a chance to build loyalty.
Scaling Personal Touch
D2C brands compete on experience. But personal WhatsApp responses don't scale. You need automation without losing the human touch.
Purpose-built solutions for your challenges
WhatsApp as Your Primary Channel
Official WhatsApp Business API with green tick. Broadcast campaigns, order updates, and support all in one number.
Pre-Sales Support to Reduce Returns
Answer sizing, material, and usage questions before purchase. AI-powered responses reduce return rate by 40%.
Build Customer Loyalty
Track every interaction. Send personalized recommendations. Turn one-time buyers into repeat customers.
Scale with Automation
AI handles FAQs and order queries. Team focuses on complex issues and relationship building.
Everything you need to deliver exceptional support
Green tick verification, broadcast messages, automated replies. Professional WhatsApp presence for your D2C brand.
Reply to story mentions, product inquiries, and DMs from your unified inbox. Never miss a potential customer.
See every purchase, conversation, and interaction. Know your customers personally at scale.
Segment customers by purchase history, location, or behavior. Send targeted WhatsApp campaigns.
Share product images, prices, and buy links directly in chat. Turn conversations into conversions.
Send usage tips, care instructions, and review requests. Build brand advocates after purchase.
Results that matter for your business
Own customer relationships with direct WhatsApp communication
Reduce return rates with proactive pre-sales support
Increase repeat purchases with personalized engagement
Build brand advocates through exceptional support
Scale personal touch with AI automation
Track customer lifetime value and loyalty metrics
Real use cases from our customers
Answer sizing and fit questions to reduce apparel returns
Send WhatsApp order confirmations and shipping updates
Manage Instagram DM inquiries from product tags and stories
Run WhatsApp campaigns for new launches and restocks
Collect reviews and feedback via post-purchase messages
Provide ingredient and usage guidance for beauty brands
Lower than Intercom, Drift, Crisp
AI chatbot from ₹0/month + per conversation
Common questions from d2c stores
By answering pre-purchase questions about size, material, and fit before customers buy. Our AI is trained on your product details to give accurate answers. Brands see 40% lower returns.
Yes! With WhatsApp Business API, you can send broadcasts for new launches, restocks, and promotions. Segment by purchase history for personalized campaigns.
All Instagram DMs appear in your Convo AI inbox. Reply to product questions, story mentions, and support requests from one place. Auto-assign to team members.
We help you apply for WhatsApp green tick verification. Once approved, your brand appears verified in customer chats, building trust and credibility.
Yes! Connect your Shopify or WooCommerce store. See orders, total spent, and purchase history right in the chat sidebar. Personalize every interaction.
Start free to test the platform. Paid plans are based on team size and features. WhatsApp messages follow Meta's conversation-based pricing.
See how we help different businesses