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Connect WhatsApp to HubSpot CRM. Send messages from contact records, sync conversations to timeline, trigger workflows from WhatsApp events. The best HubSpot WhatsApp integration for sales and marketing teams.
Setup Time
Messages Synced
Sync
Integration
Everything you need to manage WhatsApp from HubSpot
Sync HubSpot contacts with WhatsApp. New WhatsApp conversations create contacts in HubSpot automatically.
Send WhatsApp messages directly from contact records. Templates, bulk messages, and automated sequences.
Every WhatsApp message appears in HubSpot contact timeline. Full conversation history for context.
Trigger HubSpot workflows from WhatsApp events. New message? Enroll in sequence. Keyword detected? Create deal.
Capture WhatsApp leads directly into HubSpot. Auto-create contacts, assign owners, update lead score.
Map WhatsApp data to HubSpot properties. Phone number, opt-in status, conversation tags - all synced.
Full HubSpot CRM WhatsApp integration
Contacts
Conversations
Automation
Marketing
Better results for sales and marketing teams
Instant Lead Response
Reply on WhatsApp from HubSpot
Full Context
See all conversations in timeline
Deal Updates
Move pipeline from WhatsApp
Task Automation
Auto-create follow-up tasks
WhatsApp Campaigns
Bulk messages from HubSpot
Lead Scoring
Score based on engagement
Segmentation
Lists from WhatsApp activity
Attribution
Track WhatsApp conversions
Setup in 5 minutes
Install App
One-click from HubSpot Marketplace
Connect WhatsApp
Link your WhatsApp Business API
Configure Sync
Choose what data to sync
Start Messaging
Send WhatsApp from HubSpot
Trigger HubSpot actions from WhatsApp conversations
When: New WhatsApp message from unknown number
Then: Create HubSpot contact, assign to sales rep, send auto-reply
When: Customer sends 'pricing' keyword
Then: Send pricing PDF via WhatsApp, update contact property, create task
When: WhatsApp opt-in received
Then: Update subscription status, enroll in nurture sequence, add to list
When: High-value lead responds on WhatsApp
Then: Create deal, notify account executive, move to active pipeline
How teams use the integration
Lead Response
Reply to WhatsApp leads instantly from HubSpot
Sales Follow-Up
Send follow-ups and quotes via WhatsApp
Customer Support
Handle support tickets on WhatsApp
Marketing Campaigns
Bulk WhatsApp campaigns from HubSpot
Appointment Booking
Schedule meetings via WhatsApp bot
Order Updates
Send order notifications on WhatsApp
Real results from sales and marketing teams
"We manage all WhatsApp conversations from HubSpot now. No more switching between apps. Everything is in the contact timeline."
Single Platform
Retail
Marketing Manager
"Lead response time dropped from 2 hours to 5 minutes. WhatsApp leads get instant auto-replies and create HubSpot contacts automatically."
5 min Response
Property
Sales Director
"Our WhatsApp campaigns triggered from HubSpot workflows have 3x higher engagement than email. The integration is seamless."
3x Engagement
Education
Growth Lead
Common questions about connecting HubSpot to WhatsApp
WhatsApp HubSpot integration connects your WhatsApp Business API to HubSpot CRM. You can send and receive WhatsApp messages from within HubSpot, sync contacts automatically, log all conversations to the contact timeline, and trigger workflows based on WhatsApp events. It's the best way to manage WhatsApp conversations at scale using your existing HubSpot CRM.
The integration uses OAuth to connect securely to your HubSpot account. Once connected: 1) New WhatsApp conversations automatically create or update HubSpot contacts, 2) All messages are logged to the contact timeline, 3) You can send WhatsApp messages directly from HubSpot, 4) Workflows can be triggered by WhatsApp events.
Yes! With our HubSpot WhatsApp integration, you can send WhatsApp messages directly from contact records, create bulk WhatsApp campaigns, use pre-approved templates, and set up automated sequences. All outgoing messages are logged to the contact timeline automatically.
Yes, every WhatsApp message is synced to the HubSpot contact timeline in real-time. This includes incoming messages, outgoing messages, message status (delivered, read), and media attachments. Your team always has full context for every conversation.
Absolutely! You can trigger HubSpot workflows based on WhatsApp events like: new message received, keyword detected, opt-in received, conversation started, or message delivered. Use these triggers to enroll contacts in sequences, create deals, assign tasks, or update properties.
Yes, our HubSpot integration connects to the official WhatsApp Business API (via Meta Cloud API or BSP). This ensures reliable delivery, template support, and compliance with WhatsApp policies. We handle all the technical complexity of the API connection.
Our HubSpot WhatsApp integration is included in all paid plans. You only pay for WhatsApp message costs (per Meta's pricing) plus our platform fee based on conversation volume. Most businesses see significant ROI from faster lead response and better conversion rates.
Yes! You can find our WhatsApp integration in the HubSpot App Marketplace. One-click installation, secure OAuth authentication, and full support for HubSpot Free, Starter, Professional, and Enterprise plans.
We integrate with all major CRMs
Set up the integration in 5 minutes and start managing WhatsApp from HubSpot