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HubSpot Integration

WhatsApp HubSpot Integration

Connect WhatsApp to HubSpot CRM. Send messages from contact records, sync conversations to timeline, trigger workflows from WhatsApp events. The best HubSpot WhatsApp integration for sales and marketing teams.

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5 min

Setup Time

100%

Messages Synced

Real-Time

Sync

2-Way

Integration

HubSpot + WhatsApp Features

Everything you need to manage WhatsApp from HubSpot

Two-Way Contact Sync

Sync HubSpot contacts with WhatsApp. New WhatsApp conversations create contacts in HubSpot automatically.

Send WhatsApp from HubSpot

Send WhatsApp messages directly from contact records. Templates, bulk messages, and automated sequences.

Conversation Logging

Every WhatsApp message appears in HubSpot contact timeline. Full conversation history for context.

Workflow Triggers

Trigger HubSpot workflows from WhatsApp events. New message? Enroll in sequence. Keyword detected? Create deal.

Lead Capture

Capture WhatsApp leads directly into HubSpot. Auto-create contacts, assign owners, update lead score.

Property Mapping

Map WhatsApp data to HubSpot properties. Phone number, opt-in status, conversation tags - all synced.

What the Integration Does

Full HubSpot CRM WhatsApp integration

Contacts

  • Create from WhatsApp
  • Sync phone numbers
  • Update properties
  • Merge duplicates

Conversations

  • Log all messages
  • Track read status
  • Store media
  • Full history

Automation

  • Workflow triggers
  • Sequence enrollment
  • Deal creation
  • Task assignment

Marketing

  • Bulk WhatsApp
  • Template messages
  • Campaign tracking
  • A/B testing

Why Connect HubSpot to WhatsApp

Better results for sales and marketing teams

For Sales Teams

  • Instant Lead Response

    Reply on WhatsApp from HubSpot

  • Full Context

    See all conversations in timeline

  • Deal Updates

    Move pipeline from WhatsApp

  • Task Automation

    Auto-create follow-up tasks

For Marketing

  • WhatsApp Campaigns

    Bulk messages from HubSpot

  • Lead Scoring

    Score based on engagement

  • Segmentation

    Lists from WhatsApp activity

  • Attribution

    Track WhatsApp conversions

How to Connect HubSpot to WhatsApp

Setup in 5 minutes

1

Install App

One-click from HubSpot Marketplace

2

Connect WhatsApp

Link your WhatsApp Business API

3

Configure Sync

Choose what data to sync

4

Start Messaging

Send WhatsApp from HubSpot

HubSpot Workflow Automation

Trigger HubSpot actions from WhatsApp conversations

When: New WhatsApp message from unknown number

Then: Create HubSpot contact, assign to sales rep, send auto-reply

When: Customer sends 'pricing' keyword

Then: Send pricing PDF via WhatsApp, update contact property, create task

When: WhatsApp opt-in received

Then: Update subscription status, enroll in nurture sequence, add to list

When: High-value lead responds on WhatsApp

Then: Create deal, notify account executive, move to active pipeline

Popular HubSpot WhatsApp Use Cases

How teams use the integration

Lead Response

Reply to WhatsApp leads instantly from HubSpot

Learn more

Sales Follow-Up

Send follow-ups and quotes via WhatsApp

Learn more

Customer Support

Handle support tickets on WhatsApp

Learn more

Marketing Campaigns

Bulk WhatsApp campaigns from HubSpot

Learn more

Appointment Booking

Schedule meetings via WhatsApp bot

Learn more

Order Updates

Send order notifications on WhatsApp

Learn more

HubSpot Users Love Our Integration

Real results from sales and marketing teams

"We manage all WhatsApp conversations from HubSpot now. No more switching between apps. Everything is in the contact timeline."

Single Platform

Retail

Marketing Manager

"Lead response time dropped from 2 hours to 5 minutes. WhatsApp leads get instant auto-replies and create HubSpot contacts automatically."

5 min Response

Property

Sales Director

"Our WhatsApp campaigns triggered from HubSpot workflows have 3x higher engagement than email. The integration is seamless."

3x Engagement

Education

Growth Lead

WhatsApp HubSpot Integration FAQ

Common questions about connecting HubSpot to WhatsApp

What is WhatsApp HubSpot integration?

WhatsApp HubSpot integration connects your WhatsApp Business API to HubSpot CRM. You can send and receive WhatsApp messages from within HubSpot, sync contacts automatically, log all conversations to the contact timeline, and trigger workflows based on WhatsApp events. It's the best way to manage WhatsApp conversations at scale using your existing HubSpot CRM.

How does the HubSpot WhatsApp integration work?

The integration uses OAuth to connect securely to your HubSpot account. Once connected: 1) New WhatsApp conversations automatically create or update HubSpot contacts, 2) All messages are logged to the contact timeline, 3) You can send WhatsApp messages directly from HubSpot, 4) Workflows can be triggered by WhatsApp events.

Can I send WhatsApp messages from HubSpot?

Yes! With our HubSpot WhatsApp integration, you can send WhatsApp messages directly from contact records, create bulk WhatsApp campaigns, use pre-approved templates, and set up automated sequences. All outgoing messages are logged to the contact timeline automatically.

Does the integration sync WhatsApp conversations to HubSpot?

Yes, every WhatsApp message is synced to the HubSpot contact timeline in real-time. This includes incoming messages, outgoing messages, message status (delivered, read), and media attachments. Your team always has full context for every conversation.

Can I trigger HubSpot workflows from WhatsApp?

Absolutely! You can trigger HubSpot workflows based on WhatsApp events like: new message received, keyword detected, opt-in received, conversation started, or message delivered. Use these triggers to enroll contacts in sequences, create deals, assign tasks, or update properties.

Does it work with WhatsApp Business API?

Yes, our HubSpot integration connects to the official WhatsApp Business API (via Meta Cloud API or BSP). This ensures reliable delivery, template support, and compliance with WhatsApp policies. We handle all the technical complexity of the API connection.

How much does HubSpot WhatsApp integration cost?

Our HubSpot WhatsApp integration is included in all paid plans. You only pay for WhatsApp message costs (per Meta's pricing) plus our platform fee based on conversation volume. Most businesses see significant ROI from faster lead response and better conversion rates.

Is the integration available in the HubSpot Marketplace?

Yes! You can find our WhatsApp integration in the HubSpot App Marketplace. One-click installation, secure OAuth authentication, and full support for HubSpot Free, Starter, Professional, and Enterprise plans.

Trusted WhatsApp Integration Platform

Enterprise-grade security and reliability for HubSpot users

Meta Verified Partner

Official WhatsApp BSP

SOC 2 Compliant

Enterprise security

4.8/5 Rating

On HubSpot Marketplace

500+ Businesses

Using HubSpot integration

HubSpot WhatsApp Resources

Explore more guides, pricing, and industry-specific solutions

Cost Guide

Pricing & Plans

Compare HubSpot WhatsApp integration costs and find the right plan for your business

Learn more
For Sales

Sales Use Cases

How sales teams use WhatsApp with HubSpot to close more deals faster

Learn more
Comparison

vs Native HubSpot

Compare our integration with HubSpot's native WhatsApp features

Learn more
Tutorial

Setup Guide

Step-by-step tutorial to integrate WhatsApp with HubSpot CRM

Learn more

HubSpot WhatsApp by Industry

Industry-specific solutions for WhatsApp + HubSpot

Real EstateE-commerceEducationHealthcare

Other CRM Integrations

We integrate with all major CRMs

Salesforce Zoho CRM Pipedrive Freshsales

Transparent Pricing

WhatsApp Bot Builder Pricing

Lower than Interakt, Wati, AiSensy

Platform fee + Meta API costs. Start free or save with a monthly plan.

Pay As You Go

₹0/month
₹2/conversation

Starter

₹999/month
₹1.50/conv + 650 included
Most Popular

Pro

₹2,999/month
₹1.25/conv + 2,400 included

Ultra

₹7,999/month
₹1/conv + 8,000 included
Compare All Plans

Ready to Connect HubSpot to WhatsApp?

Set up the integration in 5 minutes and start managing WhatsApp from HubSpot

View Pricing

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  • Shopify Apps
  • View All Products

Solutions

  • For E-commerce
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  • For Restaurants
  • For Appointments
  • View All Use Cases

Services

  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services

Resources

  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo

Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service
  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products
  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases
  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services
  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo
  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

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