Automate reservation calls, guest services, and feedback collection with AI voice. Handle inquiries 24/7 in multiple languages while your staff focuses on in-person guest experience.
Call Automation
Availability
Fewer No-Shows
Languages
Complete automation for guest services
Handle booking inquiries, confirmations, modifications, and cancellations. AI checks availability, quotes rates, and processes reservations via phone.
Call guests before arrival to confirm check-in time, preferences, special requests, and transportation needs. Reduce no-shows with proactive outreach.
Take room service orders, restaurant reservations, and F&B inquiries over the phone. AI handles menu questions and special dietary needs.
Answer common guest questions: spa bookings, local attractions, transportation, event tickets. Provide information 24/7 in multiple languages.
Post-stay feedback calls to collect NPS, reviews, and suggestions. Higher response rates than email, richer insights than surveys.
Remind guests of check-out time, outstanding charges, late check-out options. Confirm satisfaction before departure.
Voice AI for every hospitality segment
Hotels & Resorts
Reservations, concierge, room service
Restaurants
Table bookings, waitlist, catering inquiries
Vacation Rentals
Booking confirmations, arrival instructions
Event Venues
Event bookings, capacity inquiries, catering
Better for hotels, better for guests
24/7 Reservations
Never miss a booking
Reduced No-Shows
Pre-arrival confirmations
Multilingual
Support global guests
Staff Efficiency
AI handles routine calls
Instant Response
No hold times
Any Time
Book at any hour
Language Choice
Speak your language
Quick Answers
Common queries resolved
From call to resolution
Guest Calls
Reservation or inquiry
AI Identifies
Guest type and need
Request Handled
Booking, info, or service
Confirmation Sent
Email/SMS confirmation
Real hospitality conversations our AI handles
Reservation Inquiry
Guest:
"I'd like to book a room for next weekend"
AI:
"I'd be happy to help you book. That would be January 25th and 26th, correct? How many guests will be staying?"
Guest:
"Two adults and one child"
AI:
"I have a Deluxe Room with city view available at Rs 8,500 per night, or a Family Suite at Rs 12,000. Both include breakfast. Which would you prefer?"
Pre-Arrival Call
AI:
"Hello Mr. Sharma, this is a courtesy call from Grand Palace Hotel regarding your reservation tomorrow. We have you arriving for 2 nights in a Deluxe Room. May I confirm your arrival time?"
Guest:
"We'll be there around 3 PM"
AI:
"Your room will be ready by 2 PM. Do you have any special requests? Perhaps a high floor or extra pillows?"
Guest:
"A high floor room if possible"
AI:
"Noted! I've added that preference. We look forward to welcoming you tomorrow."
Works with your hotel tech stack
Opera PMS
Property Management
Amadeus
Hospitality Suite
Mews
Cloud PMS
Cloudbeds
PMS
eZee
Hotel Software
InnRoad
PMS
HotelKey
Front Desk
Custom API
Any PMS
Real results from hospitality businesses
"24/7 reservation handling was a game changer. We capture bookings at 2 AM from international guests. AI handles 60% of calls, staff handles the rest."
60% Call Automation
4-Star Property
GM
"Pre-arrival calls reduced no-shows by 35%. Guests appreciate the personal touch, and we catch last-minute changes before they become problems."
35% Fewer No-Shows
Beach Resorts
Revenue
"Late-night room service calls are now handled by AI. Guests order in their preferred language, and F&B gets accurate orders every time."
24/7 Room Service
City Center
F&B Manager
Common questions from hotels and resorts
AI asks for dates, room type, guest count, and preferences. It checks real-time availability via PMS integration, quotes rates, explains policies, and can complete bookings or transfer to staff for complex requests.
Yes! We support 50+ languages including all major European, Asian, and Middle Eastern languages. The AI can switch languages mid-call if needed. Perfect for properties with diverse international clientele.
We integrate with Opera PMS, Amadeus Hospitality, Mews, Cloudbeds, eZee, InnRoad, and others via API. Reservation data syncs both ways - AI pulls availability and pushes new bookings.
AI identifies loyalty members by phone number or membership ID, greets them personally, and applies tier benefits automatically. Complex loyalty redemptions are escalated to staff with full guest history.
Yes! AI can walk through the menu, take orders, note special requests (allergies, preferences), confirm pricing, and submit orders to F&B. Especially useful for late-night when staff is limited.
AI is trained to acknowledge concerns empathetically and gather details. For complaints requiring immediate action (room issues, service failures), it creates urgent tickets and can escalate to on-duty managers instantly.
AI Voice Assistant works across industries
See how AI voice calls can automate reservations and enhance guest services
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
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Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
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Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
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Open in Drive60% cheaper than Retell AI & Vapi - start from ₹6/min