Automate booking support, travel alerts, and customer service with AI voice. Handle peak season volumes, provide 24/7 support, and keep travelers informed with proactive updates.
Call Automation
Availability
Status Updates
Peak Capacity
Complete automation for travel customer service
Confirm flight, train, tour, and hotel bookings via phone. AI reads out itinerary details, PNR numbers, and answers booking questions.
Proactive calls for flight delays, gate changes, cancellations, and schedule updates. Keep travelers informed before they reach the airport.
Remind travelers about web check-in, visa requirements, travel insurance, and packing lists. Reduce last-minute issues.
Handle date changes, route modifications, and seat upgrades over the phone. AI checks availability and processes changes in real-time.
Answer questions about baggage allowance, cancellation policies, refund status, and travel requirements. Common queries resolved instantly.
Provide destination guides, weather updates, local attractions, and travel tips. AI as a virtual travel concierge.
Voice AI for every travel business
Travel Agencies
Package bookings, modifications, support
Tour Operators
Tour confirmations, group coordination
Airlines
Flight status, rebooking, baggage
Railways
PNR status, seat changes, refunds
Better for travel companies, better for travelers
Peak Season Scaling
Handle 10x call volume
24/7 Availability
Global travelers covered
Reduced Call Costs
AI handles routine calls
Proactive Outreach
Alerts before problems
Instant Updates
Real-time status info
No Hold Times
Immediate response
Language Choice
Speak your language
24/7 Support
Help anytime, anywhere
From inquiry to resolution
Traveler Calls
Status or support query
AI Identifies
Booking and request type
Info Retrieved
Real-time from systems
Update Provided
Clear, accurate response
Real travel conversations our AI handles
Flight Status Inquiry
Traveler:
"What's the status of my flight tomorrow?"
AI:
"I can check that for you. May I have your PNR or booking reference?"
Traveler:
"It's ABC123"
AI:
"Your flight AI-302 from Delhi to Mumbai tomorrow at 10:30 AM is on schedule. Check-in opens 24 hours before. Gate information will be available 2 hours before departure. Anything else I can help with?"
Proactive Delay Alert
AI (Outbound):
"Hello Mr. Patel, this is an important update about your flight AI-302 today. Due to weather conditions, your flight is now delayed by 2 hours. New departure time is 12:30 PM."
Traveler:
"Oh no. What about my connecting flight?"
AI:
"I see you have a connection to Bangalore at 2 PM. With the delay, you might miss it. Would you like me to rebook you on the next available connection at 5:30 PM at no extra cost?"
Traveler:
"Yes, please do that"
AI:
"Done. I've rebooked you on AI-405 at 5:30 PM. You'll receive updated tickets via email. Is there anything else?"
Works with your travel tech stack
Amadeus
GDS
Sabre
GDS
Galileo
GDS
IRCTC
Railways
Airline APIs
Direct Connect
OTA Platforms
MakeMyTrip, Yatra
Tour Operators
Custom Systems
Custom API
Any Platform
Real results from travel businesses
"During Diwali and summer holidays, our call volume triples. AI handled the spike without adding temp staff. 70% of status calls now automated."
Peak Season Ready
OTA
Operations
"Proactive disruption calls are game-changing. When flights delay, passengers are informed before they leave home. Complaints dropped 40%."
40% Less Complaints
Regional Carrier
CX Manager
"24/7 support for international travelers. They call from any timezone and get instant help. Our NPS improved significantly."
24/7 Global Support
Outbound Tours
Director
Common questions from travel businesses
AI integrates with airline APIs and GDS systems. When a traveler calls with PNR or booking reference, AI pulls real-time status (on-time, delayed, gate change) and communicates clearly. It can also offer rebooking options if there's a disruption.
Absolutely! AI scales automatically. During holiday seasons, long weekends, or disruption events (weather, strikes), handle 10x normal call volume without adding staff. Every caller gets the same fast, quality experience.
We integrate with major GDS systems (Amadeus, Sabre, Galileo), airline APIs, railway booking systems (IRCTC), OTAs, and custom travel platforms. Data syncs in real-time for accurate information.
Yes! When flights are delayed or cancelled, AI can proactively call affected passengers before they leave for the airport. It explains the situation, offers rebooking options, and reduces airport congestion and complaints.
AI verifies the booking, checks cancellation policies, calculates refund amounts, and can process the cancellation. For complex cases (partial cancellations, airline credits), it escalates to agents with full context.
We support 50+ languages including all major international languages. AI can switch languages mid-call if needed. Essential for travel companies serving diverse international clientele.
AI Voice Assistant works across industries
See how AI voice calls can automate bookings, handle peak volumes, and improve traveler experience
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
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Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
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Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
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Open in Drive60% cheaper than Retell AI & Vapi - start from ₹6/min