3 articles about voice broadcasting. Discover expert insights, tutorials, and guides.
Re-run a voice broadcast to only the contacts who didn't answer, were busy or weren't dialed: use Run again with Only those not reached. Same message and settings, DNC re-checked, no CSV export and re-upload.
Run a voice broadcast with your own recorded message: upload a WAV or MP3 (up to 16 MB), Edesy levels it for phone calls, and you pay only Rs 0.70/min with no text-to-speech charge. Recording tips and a script template.
Why bulk voice calls fail: no answer, busy, invalid numbers and network refusals. How Edesy retries refused calls after 1, 3, 10, 20 and 30 minutes without using your attempts, and pauses before an outage burns the list.