Compliant
Uptime SLA
Conversations
Support
Sound familiar? We built Convo AI to solve these.
Security & Compliance Requirements
SOC2, GDPR, data residency requirements. Your security team needs detailed documentation and controls.
Complex Integration Needs
Existing CRM, ticketing, and internal systems. You need deep integrations, not just surface-level connections.
High Volume at Scale
Millions of conversations across channels. Current tools break at scale or pricing becomes prohibitive.
Global Team Management
Support teams across time zones. Need advanced routing, SLA tracking, and performance management.
Purpose-built solutions for your challenges
Enterprise-Grade Security
SOC2 Type II, GDPR compliant, SSO/SAML, audit logs, data encryption at rest and transit.
Custom Integrations
Dedicated integration support. Custom API development. Connect to your existing enterprise systems.
Unlimited Scale
Infrastructure handles millions of conversations. No throttling, no surprise costs at scale.
Advanced Team Management
Skills-based routing, shift management, SLA tracking, real-time supervisor dashboard.
Everything you need to deliver exceptional support
Single sign-on with Okta, Azure AD, Google Workspace. SAML 2.0 support for enterprise identity management.
Granular permissions for agents, supervisors, admins. Control access to channels, features, and data.
Define SLAs per channel, customer tier, or query type. Real-time alerts for SLA breach risk.
Full API access for custom integrations. Webhooks for real-time event notifications to your systems.
Optional dedicated deployment. Data residency in region of choice. Custom data retention policies.
Dedicated customer success manager. Priority support with guaranteed response times.
Results that matter for your business
SOC2 Type II compliant with enterprise security controls
Single sign-on with existing identity provider
Handle millions of conversations without scale issues
Custom integrations with your enterprise systems
Dedicated success manager and priority support
Flexible deployment options including dedicated infrastructure
Real use cases from our customers
Replace legacy helpdesk with modern omnichannel platform
Add WhatsApp Business API to enterprise support stack
Integrate customer support data with Salesforce/SAP CRM
Implement AI chatbot across global support operations
Consolidate multiple regional support tools into one platform
Meet compliance requirements for financial services support
Lower than Intercom, Drift, Crisp
AI chatbot from ₹0/month + per conversation
Common questions from enterprise
Yes. We are SOC2 Type II certified. GDPR compliant with data processing agreements. Security documentation available for your infosec team review.
Yes. Native integration with Okta, Azure AD, Google Workspace, and any SAML 2.0 identity provider. Enforce SSO for all users.
We have native integrations for Salesforce, HubSpot, Zoho. For custom CRM or internal systems, our team builds custom integrations.
99.9% uptime SLA with service credits. Priority support with guaranteed response times. Dedicated customer success manager.
Yes. Optional dedicated deployment in your preferred region. Custom data retention and residency policies to meet compliance requirements.
Custom pricing based on volume, features, and support requirements. Contact us for a tailored proposal based on your enterprise needs.
See how we help different businesses