Convo AI
Service Businesses

Convo AI for Appointment Booking

Enable appointment booking via WhatsApp. AI shows available slots, books appointments, sends reminders, and handles rescheduling - all in conversation.

40%

More Bookings

60%

Fewer No-Shows

< 2 min

Booking Time

90%

Self-Service Rate

Appointment Booking Features

Everything you need for appointment booking on WhatsApp and social channels

Real-time Availability

AI shows available slots from your team's calendars. Customers pick their preferred time without back-and-forth.

Smart Routing

Route appointments to the right team member based on service type, location, or customer segment.

Automated Reminders

WhatsApp reminders before appointments. Reduce no-shows with timely notifications and easy rescheduling.

Pre-Appointment Info

Collect necessary information before the appointment - requirements, documents needed, preferences.

Easy Rescheduling

Customers reschedule or cancel via WhatsApp. Calendar updates automatically.

Booking Analytics

Track booking rates, popular time slots, no-show rates, and team utilization.

Benefits for Everyone

Better experience for customers and teams

For Customers

  • Book Anytime

    24/7 booking availability

  • Instant Confirmation

    No waiting for callback

  • Easy Changes

    Reschedule via WhatsApp

  • Helpful Reminders

    Never miss appointments

For Businesses

  • Fewer No-Shows

    60% reduction with reminders

  • Staff Time Saved

    No manual scheduling

  • Better Utilization

    Fill more appointment slots

  • Customer Data

    Pre-collected before meeting

How Appointment Booking Works

Simple setup, powerful results

1

Customer Inquires

Asks about booking via WhatsApp

2

AI Shows Slots

Real-time availability displayed

3

Booking Confirmed

Calendar updated, confirmation sent

4

Reminders Sent

WhatsApp reminders before appointment

Lower than Intercom, Drift, Crisp

₹0/min starting

AI chatbot from ₹0/month + per conversation

View All Plans

Appointment Booking FAQ

Common questions answered

Which calendars are supported?

Google Calendar, Microsoft Outlook, Apple Calendar, and Cal.com. Team availability syncs in real-time.

Can I have different appointment types?

Yes, set up multiple service types with different durations, team members, and pricing. AI guides customers to the right option.

How do reminders work?

Automated WhatsApp messages at configurable intervals (e.g., 24 hours, 2 hours before). Includes easy reschedule/cancel buttons.

Can customers book for others?

Yes, useful for booking on behalf of family members or colleagues. Customer provides attendee details during booking.

Ready to Transform Appointment Booking?

See how Convo AI can help your team deliver exceptional customer experiences