Turn product questions into sales. AI answers inquiries instantly using your product catalog, helping customers find the right product and make purchase decisions.
Queries Auto-Resolved
Conversion Increase
Response Time
Higher AOV
Everything you need for product inquiries on WhatsApp and social channels
AI answers product questions using your catalog, specifications, pricing, and availability data. No waiting for agents.
Connect your product catalog (Shopify, WooCommerce, or custom). AI knows all your products and variants.
AI suggests products based on customer needs, preferences, and past interactions. Personalized shopping assistance.
Customers can add products to cart and checkout - all within the WhatsApp conversation.
Intelligent suggestions for complementary products and upgrades. Increase average order value.
High-intent or complex inquiries route to sales team with full conversation context.
Better experience for customers and teams
Instant Answers
No waiting for information
Personalized Help
Products matched to needs
Easy Comparison
Compare options in chat
Quick Purchase
Buy without leaving chat
Qualified Handoffs
High-intent inquiries only
Full Context
Customer's questions and interests
24/7 Coverage
AI handles after-hours
Focus on Closing
Not answering basic questions
Simple setup, powerful results
Customer Asks
Product question via WhatsApp
AI Answers
Instant response from catalog
Recommends
Suggests relevant products
Converts
Customer adds to cart and buys
Lower than Intercom, Drift, Crisp
AI chatbot from ₹0/month + per conversation
Common questions answered
Connect your e-commerce platform (Shopify, WooCommerce, etc.) and we sync your product catalog including descriptions, specifications, pricing, and inventory. Updates sync automatically.
Yes, AI sends product images, carousel galleries, and can even share product videos via WhatsApp. Rich media support for better shopping experience.
Customers can add items to cart and receive a secure checkout link - all within WhatsApp. Integrates with your payment gateway for seamless transactions.
Questions AI can't answer are routed to human agents. You can also continuously improve AI responses by adding new product information to your knowledge base.
Explore more ways to use Convo AI