Convo AI
E-commerce

Convo AI for Abandoned Cart Recovery

Don't lose sales to cart abandonment. Send personalized WhatsApp messages to bring customers back and help them complete their purchase.

25%

Recovery Rate

15x

ROI

45%

Open Rate

3x

Better Than Email

Abandoned Cart Recovery Features

Everything you need for abandoned cart recovery on WhatsApp and social channels

Smart Detection

Automatically detect abandoned carts from your e-commerce platform. Trigger recovery flows at optimal timing.

Personalized Messages

AI crafts personalized messages with product images, cart details, and checkout links. Not generic templates.

Objection Handling

When customers respond with concerns (price, shipping, product questions), AI handles objections intelligently.

Incentive Offers

Automatically offer discounts or free shipping based on cart value and customer segment. Configurable rules.

Agent Handoff

Complex queries or high-value carts escalate to human agents with full context.

Recovery Analytics

Track recovery rates, best performing message timing, discount effectiveness, and revenue recovered.

Benefits for Everyone

Better experience for customers and teams

For Customers

  • Helpful Reminders

    Continue where they left off

  • Answer Questions

    Get help completing purchase

  • Exclusive Offers

    Recovery incentives

  • Easy Checkout

    One-click return to cart

For E-commerce Teams

  • Recover Revenue

    25% of abandoned carts

  • Automated Process

    No manual follow-ups

  • Personalization

    AI-crafted messages

  • Measurable ROI

    Track every recovered order

How Abandoned Cart Recovery Works

Simple setup, powerful results

1

Cart Abandoned

Customer leaves without checkout

2

WhatsApp Sent

Personalized recovery message

3

AI Engages

Handles questions and objections

4

Sale Recovered

Customer completes purchase

Lower than Intercom, Drift, Crisp

₹0/min starting

AI chatbot from ₹0/month + per conversation

View All Plans

Abandoned Cart Recovery FAQ

Common questions answered

When is the recovery message sent?

Configurable timing - typically 1 hour, 24 hours, and 72 hours after abandonment. A/B test to find optimal timing for your audience.

Can I offer discounts automatically?

Yes, set rules for automatic discount offers based on cart value, customer type, or abandonment count. Control discount amounts and conditions.

How does it handle customer questions?

AI can answer product questions, explain return policies, provide shipping information, and address common concerns. Complex queries go to agents.

What e-commerce platforms are supported?

Shopify, WooCommerce, Magento, BigCommerce, and custom platforms. Real-time cart data sync via webhooks or API.

Ready to Transform Abandoned Cart Recovery?

See how Convo AI can help your team deliver exceptional customer experiences