Sync customers and orders from your Shopify store so every buyer becomes a rich CRM contact.
The Edesy CRM Shopify integration connects your store to your CRM, syncing customers and orders automatically. Each shopper becomes a CRM contact with full purchase history, so you can segment buyers, trigger post-purchase follow-ups, and turn one-time orders into repeat customers.
Key reasons to integrate these platforms
Shopify holds your customer and order data, but not your sales relationships
Without sync, marketing and support work blind to purchase history
Order events are perfect triggers for follow-up and upsell
A unified profile combines store behavior with CRM activity
What you get when you connect Edesy CRM and Shopify
Shopify customers become CRM contacts automatically
Every order appears on the contact's CRM timeline
Segment buyers by spend, products, and frequency
Fire follow-ups and upsells based on order events
Step-by-step guide to connecting the platforms
Real scenarios where this integration drives results
Trigger a thank-you and review request after an order
Target customers who haven't ordered in 60 days
Flag high-spend customers for white-glove treatment
Integration specifications
Connection Type
Shopify Admin API
Sync Frequency
Real-time (webhooks) + scheduled sync
Data Flow
Shopify to CRM (customers and orders)
Authentication
Shopify OAuth
Edesy CRM gives Shopify merchants a complete customer view with automated retention workflows built in.
Automatic customer and order sync
Full purchase history on every contact
Built-in segments for retention and win-back
WhatsApp and email follow-ups triggered by orders
Our AI products enhance this integration with intelligent automation.