Is the NPS Survey template free?

Yes. The NPS Survey template and every other template are free to use on the Edesy Forms Free plan, which includes unlimited forms and unlimited responses under fair use, conditional logic and embeds. Paid plans start at ₹499 a month for removing branding and extra delivery options.

Can I change the questions in the NPS Survey form?

Yes. Add, remove or reorder questions and choose from 13 question types, including dropdowns, multiple choice, dates, ratings, NPS and file uploads. You can also show, hide or require a question based on earlier answers with conditional logic.

How do I add the NPS Survey form to my website?

Publish the form and copy the embed code. It can sit inline in your page, open as a popup, or slide in from the side, and it works on WordPress, Shopify, Wix, Webflow or plain HTML. You can also share a direct link.

Where do the responses go?

Every response is stored in Edesy Forms, where you can review and export it to CSV. You also get an email for each response, and you can send responses to Slack, Discord, a webhook URL or Zapier.

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NPS Survey

Net Promoter Score survey to measure customer loyalty.

2 fields

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Form Fields (2)

How likely are you to recommend us to a friend or colleague?
Net Promoter Score
Required
What is the primary reason for your score?
Long answer

Field Types Used

Net Promoter Score (1)

Long answer (1)

Use Cases

Perfect scenarios for this template

Customer success teams
Product teams
Marketing
Business analytics

Live Preview

See how this form looks in action

NPS Survey

Form Preview

How likely are you to recommend us to a friend or colleague?*

What is the primary reason for your score?

This is a preview. Use the template to create your own form for free.

What happens after someone submits

Responses don't sit in an inbox you forget to check.

Get an email for every response

The form owner is emailed on each submission on the Free plan. Pro adds more recipients and a confirmation email to the respondent.

Send it to your tools

Post each response to Slack, Discord, any webhook URL, or Zapier (through Webhooks by Zapier) to reach thousands of other apps.

Review and export

See every response in one place, export to CSV, and check views, submissions, completion time and where people drop off.

NPS Survey template FAQ

Ready to Use This Template?

Start on the Free plan with unlimited forms and responses. Edit the questions, add logic, then share the link or embed the form on your site.

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