Use Case

Automated Billing Inquiry Voicebot

Handle patient billing questions, payment inquiries, and account management through AI voice calls. Reduce billing department call load by 65% while improving patient satisfaction.

65%

Fewer Billing Calls

24/7

Payment Support

40%

Faster Collections

Trusted by businesses worldwide

ShopifyAmazonStripeSlackNotionVercel

Billing Inquiry Capabilities

Comprehensive billing support powered by voice AI

Balance Inquiries

Patients can check outstanding balances, recent charges, and payment history through a quick voice call

Charge Breakdown

Explain itemized charges for procedures, consultations, lab tests, and medications in simple terms

Payment Plans

Help patients set up installment payment plans for large medical bills directly through voice interaction

Insurance Coordination

Explain what insurance covered, patient responsibility, and pending claim status

Payment Reminders

Automated calls for upcoming payment due dates and overdue balance notifications

Escalation Support

Seamlessly transfer complex billing disputes to human agents with full conversation context

65%

Fewer Billing Calls

40%

Faster Collections

24/7

Payment Support

88%

Query Resolution

How Billing Inquiries Work

Simple 3-step process

Patient Calls
A patient calls with a billing question. The voicebot verifies their identity and pulls up their account information from the billing system.
Query Resolution
The voicebot answers questions about charges, balances, insurance claims, and payment options. It explains bills in simple, easy-to-understand language.
Action & Follow-Up
Patients can make payments, set up payment plans, or request detailed statements. Complex disputes are escalated to billing staff with full context.

Simple, Transparent Pricing

AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager
Bring Your Own Keys
₹1.5/ minute + your AI & telephonyplatform fee
Use your own STT, LLM & TTS keys
  • Lowest platform rate
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs keys
  • Pay AI providers directly at your own rates
  • No platform markup on AI minutes
  • Data residency & compliance friendly
  • Best for high volume
See BYOK Pricing

Billing Inquiries FAQ

Streamline Hospital Billing with AI

Deploy automated billing support and reduce billing department call volume by 65%