Use Case

AI-Powered Emergency Triage Voicebot

Assess patient symptoms, prioritize urgency levels, and route to appropriate care through intelligent voice conversations. Reduce ER wait times and improve outcomes.

45%

Faster Triage

24/7

Availability

92%

Triage Accuracy

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

Emergency Triage Capabilities

Intelligent symptom assessment and care routing

Symptom Assessment

Guide patients through structured symptom questionnaires using natural voice conversations

Urgency Prioritization

Classify patient urgency into triage levels based on symptom severity, duration, and medical history

Pre-Arrival Screening

Screen patients before they arrive at the ER so the care team is prepared for their condition

24/7 Availability

Round-the-clock triage support ensures patients get guidance at any hour without waiting

Care Routing

Direct patients to the right department: ER, urgent care, primary care, or telemedicine based on assessment

Critical Alerts

Immediately escalate life-threatening symptoms to emergency staff with full patient details

45%

Faster Triage

92%

Triage Accuracy

30%

ER Wait Reduction

24/7

Always Available

How Emergency Triage Works

Simple 3-step process

  1. Step 1 of 3: Patient Calls In

    When a patient calls the hospital emergency line, the voicebot immediately begins a structured symptom assessment with clear, calming questions.

  2. Step 2 of 3: AI Symptom Analysis

    The AI analyzes reported symptoms, severity, duration, and patient history to classify urgency and recommend the appropriate level of care.

  3. Step 3 of 3: Route & Prepare

    The patient is directed to the appropriate care facility while the ER team receives a pre-arrival summary with symptom details and triage level.

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Emergency Triage FAQ

Improve Emergency Triage with AI

Deploy intelligent pre-arrival screening and reduce ER triage times by 45%