How does the insurance verification voicebot work?

The voicebot automatically calls patients before their appointments to collect and verify insurance details. It confirms policy numbers, verifies eligibility, and checks coverage for the scheduled procedure or consultation.

Can it reduce claim denials?

Yes, by verifying insurance eligibility and coverage before services are rendered, hospitals typically see a 35% reduction in claim denials. The system catches expired policies, coverage gaps, and missing pre-authorizations early.

Does it integrate with insurance provider systems?

Yes, the voicebot can integrate with major insurance provider portals and clearinghouses via APIs to verify eligibility in real-time. It also works with your existing billing and HMS software.

What information does it collect from patients?

The voicebot collects insurance provider name, policy number, group ID, subscriber information, and any changes to coverage. All data is securely transmitted to your billing system.

Can it handle patients with multiple insurance policies?

Yes, the voicebot can handle primary and secondary insurance verification, collecting details for multiple policies and coordinating benefits accordingly.

Use Case

Automated Insurance Verification Voicebot

Verify patient insurance eligibility and coverage details before appointments. Reduce claim denials and front-desk workload with AI-powered voice calls.

Get Started

View All Use Cases

60%

Faster Verification

35%

Fewer Claim Denials

80%

Calls Automated

Trusted by businesses worldwide

ShopifyAmazonStripeSlackNotionVercel

Insurance Verification Capabilities

Streamline insurance workflows with voice AI

Eligibility Verification

Automatically verify patient insurance eligibility and coverage details before scheduled appointments

Policy Detail Collection

Collect insurance policy numbers, group IDs, and coverage information via natural voice conversations

Pre-Appointment Checks

Run insurance verification 24-48 hours before appointments to catch issues early

Claim Denial Prevention

Identify coverage gaps and missing pre-authorizations before services are rendered

Provider Coordination

Contact insurance providers directly to verify benefits and obtain pre-authorization numbers

Patient Communication

Inform patients about co-pays, deductibles, and out-of-pocket costs before their visit

60%

Faster Verification

35%

Fewer Claim Denials

80%

Calls Automated

50%

Staff Time Saved

How Insurance Verification Works

Simple 3-step process

Appointment Trigger

When an appointment is scheduled, the voicebot automatically initiates insurance verification 24-48 hours before the visit.

Verify & Collect

The voicebot calls the patient to confirm insurance details, collects policy information, and verifies eligibility with the insurance provider.

Flag & Notify

Any issues with coverage, missing pre-authorizations, or high co-pays are flagged to the billing team and communicated to the patient before arrival.

Simple, Transparent Pricing

AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee

Pay As You Go

₹6/ minute + telephony$0.07/min

Start immediately, pay per minute

No monthly commitment
Standard AI providers included
Twilio/Exotel integration
Call analytics dashboard
8+ Indian languages
24/7 availability

Get Started

Automated Insurance Verification Voicebot

Insurance Verification Capabilities

How Insurance Verification Works

Simple, Transparent Pricing

Insurance Verification FAQ

Reduce Claim Denials with Automated Verification

Stay Updated