Use Case

Automated Lab Report Notification Calls

Stop relying on manual calls to inform patients about lab results. The AI voicebot automatically notifies patients when reports are ready, provides collection instructions, and helps schedule follow-up consultations.

95%

Delivery Rate

70%

Staff Time Saved

2hr

Avg Notification Time

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

Lab Report Delivery Capabilities

Automated notifications for diagnostic centers and hospitals

Instant Report Ready Alerts

Automatically call patients within minutes of lab reports being marked ready in your LIMS or HMS system

HIPAA-Compliant Delivery

Patient identity verification before sharing any report details. Sensitive results flagged for doctor-only communication

Follow-Up Scheduling

Prompt patients with abnormal results to book a follow-up consultation directly during the notification call

Collection Time Slots

Inform patients about report collection timings, locations, and any documents required for pickup

Multi-Attempt Delivery

Retry notifications at configurable intervals until the patient is reached, with escalation to SMS if needed

Critical Value Alerts

Immediately route calls with critical or abnormal values to the attending physician for urgent follow-up

95%

Report Delivery Rate

70%

Lab Staff Time Saved

2hr

Avg Notification Speed

45%

More Follow-Ups Booked

How Lab Report Notifications Work

Automated delivery in 3 steps

  1. Step 1 of 3: Report Marked Ready

    When the lab marks a report as complete in your LIMS, the voicebot is automatically triggered to initiate the notification call.

  2. Step 2 of 3: Patient Notified

    AI calls the patient, verifies identity, and informs them about the report availability with collection details and timing.

  3. Step 3 of 3: Follow-Up Arranged

    For abnormal results, the voicebot offers to schedule a follow-up consultation with the referring doctor immediately.

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Lab Report Notification FAQ

Automate Lab Report Notifications

Save 70% of lab staff time with automated report delivery calls