Use Case

OPD Queue Management Voicebot

Eliminate long waiting room queues with AI-powered token management. Patients receive real-time queue updates, estimated wait times, and smart notifications so they arrive just in time for their consultation.

60%

Wait Time Reduced

85%

Patient Satisfaction

3x

Faster Token Processing

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

OPD Queue Management Capabilities

Smart queue automation for hospitals and clinics

Real-Time Wait Estimation

AI calculates and communicates accurate wait times based on doctor pace, patient count, and consultation complexity

Smart Queue Notifications

Automated voice calls when the patient's turn is approaching, allowing them to wait comfortably outside the hospital

Digital Token Allocation

Issue and manage OPD tokens via automated voice calls. Patients can check their token status anytime

Multi-Department Support

Manage queues across multiple OPD departments, specialists, and consultation rooms from a single system

Priority Queue Management

Automatically prioritize senior citizens, emergency cases, and patients with pre-booked appointments

Queue Status Inquiry

Patients can call to check their current queue position and estimated wait time via the AI voice assistant

60%

Wait Time Reduced

40%

Fewer Walk-Aways

85%

Patient Satisfaction

50%

Staff Workload Reduced

How OPD Queue Management Works

Seamless queue automation in 3 steps

  1. Step 1 of 3: Patient Registers

    Patient arrives or calls in. The voicebot assigns a digital token and provides estimated wait time with department details.

  2. Step 2 of 3: Smart Queue Tracking

    AI monitors real-time queue movement across departments and sends automated voice updates as the patient's turn approaches.

  3. Step 3 of 3: Turn Notification

    Patient receives an automated call when their turn is 10-15 minutes away, ensuring timely arrival at the consultation room.

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

OPD Queue Management FAQ

Eliminate OPD Waiting Room Chaos

Deploy AI-powered queue management and reduce patient wait times by 60%