Freshdesk Voice Integration
AI voice agent for inbound support tickets + masked callbacks from Freshdesk.
Rs 24,999
Flat Fee
3-5 days
Delivery Timeline
5
Deliverables
GST
Invoice Included
Razorpay Verified
GST Invoice
Fixed Price
Scoping Call First
Freshdesk Voice Integration
Edesy voice agent integration with Freshdesk. AI voice agent answers inbound calls and creates tickets; support agents make masked outbound callbacks from ticket view. Calls auto-link to tickets with recording and transcript.
What's included
Every item below is delivered before final payment.
Freshdesk custom app for click-to-call
Inbound voice-to-ticket creation
Ticket-call linkage via webhooks
Conversation history with recording URL
Admin documentation
Customer support teams on Freshdesk handling voice channel
Plus 18% GST at Razorpay checkout. Add your GSTIN to claim Input Tax Credit. Per-minute platform usage billed separately on prepaid wallet at voice-agent.edesy.in.
How this works
Buy Now triggers Razorpay checkout. Inquire First books a scoping call.
Confirm fit, deliverables, success criteria, go-live date. No payment yet for Inquire path.
Rs 24,999 + 18% GST. Add GSTIN to claim Input Tax Credit.
3-5 days from kickoff. Weekly check-ins; daily near launch.
Acceptance review, knowledge transfer, runbook handover.
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FAQ
Ready to start freshdesk voice integration?
Buy directly via Razorpay (GST invoice included), or talk to sales first if you need a custom scope.