OSS Voice Maintenance Retainer — Tier 2
Ongoing operational support for your OSS voice agent. 20 hours per month, weekly review, framework upgrades, bug fixes.
Rs 49,999
Flat Fee
Monthly retainer
Delivery Timeline
7
Deliverables
GST
Invoice Included
Razorpay Verified
GST Invoice
Fixed Price
Scoping Call First
OSS Voice Maintenance Retainer — Tier 2
Monthly retainer for ongoing operational support of your deployed OSS voice agent. Mid-tier of three (Rs 29k Tier 1 with 8 hrs/mo, Rs 49k Tier 2 with 20 hrs/mo, Rs 99k Tier 3 with 40 hrs/mo plus on-call). Tier 2 is the most common subscription for production OSS deployments — covers framework upgrades, monthly script tuning based on real call data, bug fixes, weekly performance review calls, and a dedicated Slack channel for ops questions. Stop spending engineering capacity on voice infrastructure and let us handle it.
What's included
Every item below is delivered before final payment.
Continuous monitoring of deployed voice agent
Framework version upgrades as released
Monthly script tuning based on real call data
Bug fixes (up to 20 engineering hours per month)
Weekly performance review call
Quarterly business review
Dedicated Slack channel for ops
What's in scope (and what isn't)
Honest framing of the engagement. Self-hosted deployments give you control — and the ongoing infra bills come with that control.
- Architecture design and infrastructure provisioning runbook
- Framework setup and configuration in your repo
- Voice agent code, integration code, and webhook handlers
- India language tuning (Hindi default; regional + niche on add-on)
- Production hardening: error handling, retry logic, monitoring
- Deployment + post-launch support window
- Cloud infrastructure account (AWS / GCP / Azure / your own)
- LLM API account and bills (OpenAI / Anthropic / Gemini / etc.)
- STT API account and bills (Deepgram / Sarvam / Azure / etc.)
- TTS API account and bills (ElevenLabs / Cartesia / Sarvam / etc.)
- Telephony account and bills (Twilio / Plivo / Exotel / etc.)
- Ongoing infrastructure operations (covered if you add the maintenance retainer)
Production OSS voice agent deployments where the customer doesn't want to staff an in-house voice ops team
Plus 18% GST at Razorpay checkout. Add your GSTIN to claim Input Tax Credit. Per-minute platform usage billed separately on prepaid wallet at voice-agent.edesy.in.
How this works
Buy Now triggers Razorpay checkout. Inquire First books a scoping call.
Confirm fit, deliverables, success criteria, go-live date. No payment yet for Inquire path.
Rs 49,999 + 18% GST. Add GSTIN to claim Input Tax Credit.
Monthly retainer from kickoff. Weekly check-ins; daily near launch.
Acceptance review, knowledge transfer, runbook handover.
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FAQ
Ready to start oss voice maintenance retainer — tier 2?
Buy directly via Razorpay (GST invoice included), or talk to sales first if you need a custom scope.