Custom IVR & Call Routing
Build a custom IVR menu on top of Edesy masking. Time/location/DTMF based routing.
Rs 19,999
Flat Fee
5 days
Delivery Timeline
5
Deliverables
GST
Invoice Included
Razorpay Verified
GST Invoice
Fixed Price
Scoping Call First
Custom IVR & Call Routing
Design and deploy a custom IVR that runs in front of your masked calls. Multi-level menus, language preference, time-based routing, agent queues, and fallback voicemail.
What's included
Every item below is delivered before final payment.
IVR flow design (signed off before build)
Multi-level menu implementation (up to 3 levels)
Time + location-based routing rules
DTMF capture + branching
Fallback voicemail with email delivery
Customer support, healthcare appointment, and helpdesk teams
Plus 18% GST at Razorpay checkout. Add your GSTIN to claim Input Tax Credit. Per-minute usage of the underlying masking product (Rs 1.50/min) is billed separately on a prepaid wallet.
How this works
Click Inquire. We respond within 4 business hours with a 30-minute scoping call.
Confirm fit, deliverables, success criteria, and go-live date. No payment yet.
Once aligned, we send a Razorpay invoice for Rs 19,999 + 18% GST. Add your GSTIN if you want Input Tax Credit.
We deliver everything listed above in 5 days. Weekly check-ins. Daily updates near launch.
Acceptance review. Knowledge transfer to your team. Runbook handed over. Done.
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FAQ
Ready to start custom ivr & call routing?
Buy directly via Razorpay (GST invoice included), or talk to sales first if you need a custom scope.