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Customer Service

Enterprise-Grade Customer Service

Complete omnichannel platform implementation for large organizations. SSO, compliance, advanced security, and seamless enterprise integrations.

4-6 weeks

What's Included

Everything you need to enterprise implementation

Enterprise Setup
Full platform deployment for large teams
SSO Integration
Single sign-on with your identity provider
Compliance Configuration
GDPR, HIPAA, or industry-specific compliance
Enterprise Integrations
Connect with enterprise systems

Our Process

How we deliver enterprise implementation in 4-6 weeks

1

Discovery

Enterprise requirements gathering

2

Architecture

Design deployment architecture

3

Security Setup

Configure SSO and security

4

Integration

Enterprise system integrations

5

Rollout

Phased team rollout and training

Complete Deliverables

Everything you'll receive at the end of the project

Enterprise platform setup

SSO integration (Okta, Azure AD, etc.)

Role-based access control

Compliance configuration

Audit logging setup

Enterprise integrations (up to 5)

Custom security policies

Multi-department setup

Admin training

Agent training (up to 100)

Dedicated support (3 months)

SLA agreement

Perfect For

This package is ideal for these businesses and use cases

Large enterprises (50+ agents)
Regulated industries
Multi-department organizations
Global companies
Companies with strict security requirements

Powered By Our Products

This service uses our proven products and platforms

Convo AI

Frequently Asked Questions

What SSO providers are supported?

Okta, Azure AD, OneLogin, Ping Identity, Google Workspace, and any SAML 2.0 or OAuth provider.

What compliance standards can you configure?

GDPR, HIPAA, SOC 2, PCI-DSS, and industry-specific requirements. We work with your compliance team.

How is data security handled?

Enterprise-grade encryption, isolated data storage options, custom data retention policies, and detailed audit logs.

Can you deploy on-premise?

Private cloud deployment is available for organizations with on-premise requirements. Contact us for details.

What about multi-region support?

Yes, we support multi-region deployments with data residency compliance for GDPR and other regulations.

Is there a dedicated account manager?

Yes, enterprise clients get a dedicated account manager and priority support access.

Ready to Get Started?

Contact us for custom pricing based on your specific requirements. Fixed scope • Predictable delivery • No surprises

Usually respond within 24 hours
Free consultation