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WhatsApp Marketing

Automate Order Updates on WhatsApp

Keep customers informed at every step. Order confirmations, shipping updates, and delivery alerts via WhatsApp. Reduce support tickets by 40%.

1 week

What's Included

Everything you need to order notifications

Order Confirmation
Instant order confirmation messages
Shipping Updates
Automated tracking and status updates
Delivery Alerts
Out for delivery and delivered notifications
Review Requests
Post-delivery feedback collection

Our Process

How we deliver order notifications in 1 week

1

Integration

Connect e-commerce and shipping

2

Templates

Create transactional templates

3

Mapping

Map order events to messages

4

Automation

Configure automated triggers

5

Testing

Test complete order flow

Complete Deliverables

Everything you'll receive at the end of the project

E-commerce platform integration

Shipping carrier integration

Order confirmation template

Shipping notification template

Out for delivery template

Delivered template

Review request template

Event trigger configuration

Testing and verification

2 weeks support

Perfect For

This package is ideal for these businesses and use cases

E-commerce stores
D2C brands
Online retailers
Subscription businesses
Marketplace sellers

Powered By Our Products

This service uses our proven products and platforms

WhatsApp Campaign Manager

Shopify Customer Service

Frequently Asked Questions

Which order events are supported?

Order placed, confirmed, shipped, out for delivery, delivered, and returned.

Can we include tracking links?

Yes, real-time tracking links are automatically included in shipping updates.

What shipping carriers work?

Major carriers like FedEx, UPS, DHL, USPS, and regional carriers via tracking APIs.

Can customers reply to messages?

Yes, replies can be routed to your support team or chatbot.

What about international orders?

Multi-language templates and timezone-aware delivery estimates supported.

How does this reduce support tickets?

Proactive updates answer 'where is my order' questions before customers ask.

Ready to Get Started?

Contact us for custom pricing based on your specific requirements. Fixed scope • Predictable delivery • No surprises

Usually respond within 24 hours
Free consultation