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Comparison

Shopify Bot vs Gorgias

See how Shopify Bot compares to Gorgias.AI-powered customer service for Shopify stores

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Shopify Bot

AI-powered customer service for Shopify stores

  • Built specifically for Shopify
  • Self-hosted option available
  • No per-conversation fees
  • Full conversation history
  • Seamless Shopify integration
Start Free Trial

Gorgias

Helpdesk for e-commerce stores

Pricing: $10-$900/month

Limitations:

  • Per-ticket pricing model
  • Expensive at scale
  • Complex setup required
  • Limited AI automation on lower plans
Visit Gorgias

Feature-by-Feature Comparison

See exactly how Shopify Bot stacks up against Gorgias

Core Features

Feature
Shopify Bot
Gorgias
AI-Powered Responses
Ticket Management
Multi-Channel Support
Macros & Templates

Pricing Model

Feature
Shopify Bot
Gorgias
Flat Monthly Pricing
Key
No Per-Ticket Fees
Key
Unlimited Team Members
Predictable Costs
Key

Deployment

Feature
Shopify Bot
Gorgias
Self-Hosted Option
Key
Source Code Access
Custom Integrations
Limited
API Access

Why Switch from Gorgias?

Join businesses that made the switch and never looked back

Built specifically for Shopify

Self-hosted option available

No per-conversation fees

Full conversation history

Seamless Shopify integration

Common Questions

About switching from Gorgias

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