Skip to main contentSkip to main content
Comparison

Shopify Bot vs Shopify Inbox

See how Shopify Bot compares to Shopify Inbox.AI-powered customer service for Shopify stores

Try Shopify Bot FreeLearn More

Trusted by businesses worldwide

ShopifyAmazonStripeSlackNotionVercel
Recommended

Shopify Bot

AI-powered customer service for Shopify stores

  • Built specifically for Shopify
  • Self-hosted option available
  • No per-conversation fees
  • Full conversation history
  • Seamless Shopify integration
Start Free Trial

Shopify Inbox

Shopify's free built-in chat solution

Pricing: Free

Limitations:

  • No AI-powered responses
  • Manual responses only
  • Limited automation
  • No product recommendations
  • No cart recovery features
Visit Shopify Inbox

Feature-by-Feature Comparison

See exactly how Shopify Bot stacks up against Shopify Inbox

AI & Automation

Feature
Shopify Bot
Shopify Inbox
AI-Powered Responses
Key
Auto Order Lookup
Key
Smart Product Recommendations
Key
Cart Recovery Automation
Key
FAQ Auto-Responses

Features

Feature
Shopify Bot
Shopify Inbox
Live Chat
Order Tracking Integration
Basic
Multi-Language Support
Key
Analytics Dashboard
Basic
Custom Branding
Limited

Scalability

Feature
Shopify Bot
Shopify Inbox
24/7 Automated Support
Key
Handle High Volume
Multi-Channel (WhatsApp, FB)
Key
Team Collaboration

Why Switch from Shopify Inbox?

Join businesses that made the switch and never looked back

Built specifically for Shopify

Self-hosted option available

No per-conversation fees

Full conversation history

Seamless Shopify integration

Common Questions

About switching from Shopify Inbox

See Shopify Bot in Action

Book a personalized demo and see why businesses are switching from Shopify Inbox.

30 minVideo call
Book Your Demo

Ready to Switch from Shopify Inbox?

Join businesses that chose Shopify Bot for better features and transparent pricing.

Compare More